Cracked iPhone 4 Screen Question...

Discussion in 'iPhone' started by Collin789, Apr 19, 2011.

  1. Collin789 macrumors regular

    Collin789

    Joined:
    Mar 29, 2011
    Location:
    Greensboro, NC
    #1
    My Mom just dropped her iPhone 4 and the screen cracked in the middle. I know a cracked screen isn't included in the warranty, but have any of you had luck taking it into the Apple store and them replacing it for you?
     
  2. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #2
    It's mixed results, and depends on luck and the Genius' mood, really.

    Expect to pay $199 to have it fixed. And if they decide to fix it for free, then be pleasantly surprised.
     
  3. vincenz macrumors 601

    vincenz

    Joined:
    Oct 20, 2008
    #3
    Make an appointment and bring it in. There have been many cases where people have gotten it replaced for free. Never know until you try.
     
  4. Apple 26.2 Contributor

    Apple 26.2

    Joined:
    Jan 1, 2011
    Location:
    What up, 212?!
    #4
    And if taking it doesn't work, you can always replace the screen yourself... it's a little work, but a lot cheaper than $200.

    Good luck!
     
  5. Collin789 thread starter macrumors regular

    Collin789

    Joined:
    Mar 29, 2011
    Location:
    Greensboro, NC
    #5
    Ok so does that mean there is not a "policy" saying that they are not allowed to replace a cracked screen? It just depends on what the genius says?
     

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