Cracked palm rest I don't have applecare. Advice needed!!

Discussion in 'MacBook' started by jay1097, Apr 21, 2009.

  1. jay1097 macrumors member

    Joined:
    Mar 6, 2008
    Location:
    Montreal
    #1
    Hey everyone
    So I have a bit of a problem. The palm rest on my white macbook (Santa Rosa) has cracked, and my applecare has expired. So i don't know what to do, I've read that sometimes they cover this problem free of charge even after applecare has expired. So I'm looking for some advice
     

    Attached Files:

  2. Dakko macrumors newbie

    Joined:
    Apr 21, 2009
    #2
    Similar problem.

    My daughter's white Macbook developed a similar crack well past expiration of the warranty. I brought the Macbook to an Apple Store and did not have to say a word. The genius said that it is a known problem and they replaced the top case within one hour. I hope that you will have a similar experience. Good luck!
     
  3. instaxgirl macrumors 65816

    instaxgirl

    Joined:
    Mar 11, 2009
    Location:
    Edinburgh, UK
    #3
    Yeah, as it's a known defect they should repair it for free.
     
  4. dacko macrumors newbie

    Joined:
    Mar 8, 2007
    #4
    Yes this is a known issue. Apple will repair it for free. I had the same problem with my Macbook (late 2006) and they replaced the entire top case for free. Just picked it up from the Apple store today. I do not have Apple Care.
     
  5. jay1097 thread starter macrumors member

    Joined:
    Mar 6, 2008
    Location:
    Montreal
    #5
    Thanks for all the help, I'm bringing my macbook in Thursday ill update this thread when its resolved
     
  6. Mintin8 macrumors 6502a

    Mintin8

    Joined:
    Mar 4, 2009
    Location:
    United Kingdom
    #6
    Good luck.
     
  7. Schtumple macrumors 601

    Schtumple

    Joined:
    Jun 13, 2007
    Location:
    benkadams.com
    #7
    My girlfriends macbook cracked same place, they happily replaced it, only took an hour, it was great, she was so happy :)
     

Share This Page