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iPhone X Cracked screen iPhone X regret taking it in for repair

Apple_Robert

Contributor
Sep 21, 2012
18,248
19,909
In the middle of several books.
Starting today, backup your phone.

Change your passwords to be on the safe side.

If you still had your phone, I doubt you would be able to retrieve any information.

The phone you got is refurbished which means like new. New outside and battery.
 
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bbednarz

macrumors 65816
Nov 16, 2017
1,342
3,349
Chicago
I'd say it is highly highly unlikely that anything will happen with your data, but if you want to be absolutely sure then change your passwords.

In the future always always always backup your data. There's no reason not to with how easy it is these days. Also, probably a good idea to use some kind of password manager app instead of storing the passwords in plain text on the phone.

I just had my Xs swapped out with AppleCare+. If it isn't a brand new device then I would be shocked. Immaculate condition and the battery is showing 100%.
 
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NoBoMac

Moderator
Staff member
Jul 1, 2014
2,891
1,217
Too late now, but, could have done a remote wipe of the phone before taking in for repair (Find My Phone, appleid.apple.com, etc).

Data is safe. Since you have a passcode set on the phone, that is the equivalent of full disk encryption (data encrypted at rest), and to get to the data, would need to know the passcode to unlock the device, which in turn, unlock the encryption keys to the data (ie. files are encrypted, encryption keys encrypted, and entire storage encrypted on top of that).
 
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AppleHaterLover

macrumors 68020
Jun 15, 2018
2,039
2,044
Nothing will happen to your data.

Your phone is either new or a repaired motherboard with a new battery, screen and case. Which is good as new.
 
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Mr_Brightside_@

macrumors 68040
Sep 23, 2005
3,417
1,535
Toronto
Has anyone ever tried Lightning to USB camera kit with a USB keyboard in this scenario? Wondering if USB accessory mode blocks that too.
 
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JPack

macrumors 604
Mar 27, 2017
6,604
10,997
He also tells me not to worry about the data because they drill a hole through the device to completely destroy the data.

One of the biggest lies I've ever heard. You should ask them how where the parts for your refurb iPhone X came from.

With regards to your data, it's safe. Apple won't retrieve the data from your old device.
 
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I7guy

macrumors Penryn
Nov 30, 2013
24,219
12,397
Gotta be in it to win it
I would say the odds of getting the phone back is slim, but why don’t you call the store?

Anytime I have brought my phone in the genius asks if the phone is backed-up. Weren’t you asked the same question?
 
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lexikon318

macrumors regular
Dec 3, 2018
152
149
I was under the impression that they ask that the phone is wiped before you give it to them ...
 
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Relentless Power

macrumors Nehalem
Jul 12, 2016
34,616
35,999
is it possible to get back an old phone after you replaced it at the apple store, it’s been about 2 weeks? What Happens to the old phones after they take it?Reasons why I’m asking is because my old phone had my data on it and I had no backup.

Well, it depends on the condition of the phone. If the phone can be refurbished, it is sent to a repair depot, where parts are interchange/replaced, if the phone is not salvageable, then it sent to a recycling center, where Apple physically will break the phone down into parts through their own recycling center.
 
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Newtons Apple

Suspended
Mar 12, 2014
22,757
15,228
Jacksonville, Florida
is it possible to get back an old phone after you replaced it at the apple store, it’s been about 2 weeks? What Happens to the old phones after they take it?
Reasons why I’m asking is because my old phone had my data on it and I had no backup.

Why would you let go of your iPhone with all your data and no backup?
 
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ericwn

macrumors 603
Apr 24, 2016
5,862
3,781
I refuse to pay $0.01 for iCloud storage out of principle. So no backup for me except for basic setup.

Any computers with a compatible version of iTunes can create a local backup for those who don’t want to pay for iCloud subscription.
If you use encryption in iTunes it will even backup passwords.
 
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AppleHaterLover

macrumors 68020
Jun 15, 2018
2,039
2,044
What principle is that?

It is not acceptable to give me 5GB of storage - the same amount they gave you in 2011, which was 10 years ago.

It is not acceptable to send iPhone prices to the Moon and nickel and dime me on another 10GB of storage. At $1000 it should be included with the phone FFS
 
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akash.nu

macrumors G3
May 26, 2016
9,195
10,867
It is not acceptable to give me 5GB of storage - the same amount they gave you in 2011, which was 10 years ago.

It is not acceptable to send iPhone prices to the Moon and nickel and dime me on another 10GB of storage. At $1000 it should be included with the phone FFS

Erm... when a company doesn’t sell your data and their main source of revenue is your money, I guess the iCloud prices aren’t that bad but yeah I mean if you saved £0.79 a month by not having a backup of your device and you’re happy with that then good on you.
 
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Newtons Apple

Suspended
Mar 12, 2014
22,757
15,228
Jacksonville, Florida
I refuse to pay $0.01 for iCloud storage out of principle. So no backup for me except for basic setup.

LOL! Sorry but foolish.

You data must mean nothing to you.

I love it when people stand up for their principles. If you are not backing up via the cloud or iTunes the only lesson learned will be hard for you. I suspect you are pulling everyone’s leg, but then with the education people are getting, these days, poor choices are common!
 
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AppleHaterLover

macrumors 68020
Jun 15, 2018
2,039
2,044
LOL! Sorry but foolish.

You data must mean nothing to you.

I love it when people stand up for their principles. If you are not backing up via the cloud or iTunes the only lesson learned will be hard for you. I suspect you are pulling everyone’s leg, but then with the education people are getting, these days, poor choices are common!

The only thing I need to keep are my notes and setup, and maaaayyyybe some stuff in Files. I don’t care one bit about my pictures.

I’ve switched phones maybe 7 times since iCloud came out, every single time I start fresh with no issues whatsoever.
 
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Newtons Apple

Suspended
Mar 12, 2014
22,757
15,228
Jacksonville, Florida
”maaaayyyybe some stuff in files”

You might as well save the money and buy a simple flip phone.

Best of luck in life. You are so “carefree” that it makes me jealous. :p
 
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ucfgrad93

macrumors P6
Aug 17, 2007
18,204
9,207
Colorado
Any computers with a compatible version of iTunes can create a local backup for those who don’t want to pay for iCloud subscription.
If you use encryption in iTunes it will even backup passwords.

Agreed, if you don't want to use iCloud then this is what you should be doing.
 
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zorinlynx

macrumors 603
May 31, 2007
6,279
9,631
Florida, USA
Has anyone ever tried Lightning to USB camera kit with a USB keyboard in this scenario? Wondering if USB accessory mode blocks that too.

Nope, it won't work.

The entire point of USB accessories being disabled until you enter your passcode was to prevent attacks that involve entering passcodes via USB to brute-force them.

All USB functions except charging are disabled. Even charging won't work if the phone detects that the device it's plugged into is a computer rather than just a charger.
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It is not acceptable to give me 5GB of storage - the same amount they gave you in 2011, which was 10 years ago.

It is not acceptable to send iPhone prices to the Moon and nickel and dime me on another 10GB of storage. At $1000 it should be included with the phone FFS

Are you kidding me? It's a dollar a month for 50GB. They probably only charge that to keep people from abandoning accounts with a lot of data in them. I never understood people who choose such petty hills to die on.
 
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