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dcjustme

macrumors newbie
Original poster
Mar 30, 2010
13
0
I have an April 2010 13' MacBook Pro. Over the weekend two significant cracks appeared on my screen. I didn't drop it, I didn't slam it, I didn't do anything to it. They're right in the center of the screen and very distracting. I was going to take it in to a store, but I've read out here that Apple won't cover it. Has anyone gotten Apple to cover a repair like this or am I just out of luck? I love my laptop, but these cracks are driving me crazy!
 
Good luck, because if you really did nothing to it, the odds are against you that Apple will believe you - very unfortunate.

I was in for a repair when a genius shared his story with me ... he bought his family the original 15" uMBP upon release (the ones with the heavy screens that would fall on their own). One night, he watches his daughter go to move the laptop to the table, screen slams shut. Upon opening, the glass overlay now had a huge crack. It took him, a genius employee for over 4 years, 3 weeks with Apple before they agreed to replace it under warranty.
 
Did someone else?

Pics?

Nope....no one else was using it. Unfortunately, I don't have anything with me to take a pic.

Guess it's still worth going in to see if I get lucky. Even if it was shut harder than normal (it wasn't), it shouldn't crack like this. Guess we'll see...
 
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