Crash black screen of death - Macbook Pro 2014

Discussion in 'MacBook Pro' started by 8NAFAN8, Feb 10, 2016.

  1. 8NAFAN8 macrumors newbie

    8NAFAN8

    Joined:
    Feb 10, 2016
    Location:
    Nottingham, England
    #1
    My Macbook Pro keeps crashing - It doesn't happen every time I use it, it boots up fine and Ill use it for a number of days, then for no particular reason it'l freeze for a few seconds then go to a black screen which states that the system has failed, then it reboots. I'm usually running Photoshop CC, Chrome and Spotify and thats it.

    Here's the error report I get:

    Anonymous UUID: 81BD5663-7B2F-4A3B-53C0-B41CD87D1513

    Wed Feb 10 14:01:46 2016

    *** Panic Report ***
    panic(cpu 0 caller 0xffffff8012ff102b): "soclose: NOFDREF"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3247.1.106/bsd/kern/uipc_socket.c:1263
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81fe38bd20 : 0xffffff8012ae5357
    0xffffff81fe38bda0 : 0xffffff8012ff102b
    0xffffff81fe38bdf0 : 0xffffff8013017ef4
    0xffffff81fe38be10 : 0xffffff7f95af836c
    0xffffff81fe38bf00 : 0xffffff8012b196ba
    0xffffff81fe38bfb0 : 0xffffff8012bd14b7
    Kernel Extensions in backtrace:
    com.apple.nke.applicationfirewall(163.0)[7A675D29-0F65-3B62-ACA5-E34645E16E53]@0xffffff7f95af3000->0xffffff7f95afafff

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    15A284

    Kernel version:
    Darwin Kernel Version 15.0.0: Wed Aug 26 16:57:32 PDT 2015; root:xnu-3247.1.106~1/RELEASE_X86_64
    Kernel UUID: 37BC582F-8BF4-3F65-AFBB-ECF792060C68
    Kernel slide: 0x0000000012800000
    Kernel text base: 0xffffff8012a00000
    __HIB text base: 0xffffff8012900000
    System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

    System uptime in nanoseconds: 46981001078353
    last loaded kext at 30338863632043: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f95dfd000, size 69632)
    last unloaded kext at 31886164586922: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f95dfd000, size 61440)
    loaded kexts:
    org.virtualbox.kext.VBoxNetAdp 5.0.2
    org.virtualbox.kext.VBoxNetFlt 5.0.2
    org.virtualbox.kext.VBoxUSB 5.0.2
    org.virtualbox.kext.VBoxDrv 5.0.2
    com.apple.driver.AppleBluetoothMultitouch 90.3
    com.apple.driver.AppleUSBDisplays 378
    com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
    com.apple.iokit.AppleBCM5701Ethernet 10.1.11
    com.apple.driver.AppleFWOHCI 5.5.2
    com.apple.filesystems.smbfs 3.0.0
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.filesystems.ntfs 3.13
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AGPM 110.20.19
    com.apple.driver.ApplePlatformEnabler 2.5.1d0
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
    com.apple.driver.AppleHDA 272.50
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.pmtelemetry 1
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.GeForce 10.0.6
    com.apple.iokit.IOBluetoothSerialManager 4.4.0f4
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelHD5000Graphics 10.0.8
    com.apple.driver.AppleHV 1
    com.apple.driver.AppleSMCLMU 208
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.0f4
    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
    com.apple.driver.AppleMCCSControl 1.2.13
    com.apple.driver.AppleIntelFramebufferAzul 10.0.8
    com.apple.driver.AppleLPC 3.1
    com.apple.driver.AudioAUUC 1.70
    com.apple.driver.AppleMuxControl 3.11.31
    com.apple.driver.AppleCameraInterface 5.41.0
    com.apple.driver.AppleThunderboltIP 3.0.8
    com.apple.driver.AppleUSBCardReader 3.7.1
    com.apple.driver.AppleUSBTCButtons 245.4
    com.apple.driver.AppleUSBTCKeyboard 245.4
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
    com.apple.BootCache 37
    com.apple.iokit.IOAHCIBlockStorage 2.8.0
    com.apple.driver.AppleAHCIPort 3.1.5
    com.apple.driver.AirPort.Brcm4360 1000.13.1a3
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 4.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 4.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 163
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.IOBluetoothHIDDriver 4.4.0f4
    com.apple.driver.AppleMultitouchDriver 304.9
    com.apple.driver.AppleHIDTransport 5
    com.apple.driver.AppleHIDKeyboard 181
    com.apple.driver.AppleUSBAudio 301.52
    com.apple.iokit.IOUSBHIDDriverPM 900.4.1
    com.apple.driver.AppleUSBComposite 900.4.1
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.usb.AppleUSBEHCI 1.0.1
    com.apple.iokit.IOEthernetAVBController 1.0.3b3
    com.apple.iokit.IOFireWireFamily 4.5.8
    com.apple.driver.AppleThunderboltDPOutAdapter 4.1.2
    com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
    com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
    com.apple.iokit.IOUSBUserClient 900.4.1
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 272.50
    com.apple.kext.OSvKernDSPLib 525
    com.apple.iokit.IOSerialFamily 11
    com.apple.nvidia.driver.NVDAGK100Hal 10.0.6
    com.apple.nvidia.driver.NVDAResman 10.0.6
    com.apple.iokit.IOSurface 108.0.1
    com.apple.driver.CoreCaptureResponder 1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.0f4
    com.apple.iokit.IOBluetoothFamily 4.4.0f4
    com.apple.driver.AppleHDAController 272.50
    com.apple.iokit.IOHDAFamily 272.50
    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
    com.apple.driver.AppleSMBusController 1.0.14d1
    com.apple.AppleGraphicsDeviceControl 3.11.31
    com.apple.iokit.IOAcceleratorFamily2 203.7.1
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleGraphicsControl 3.11.31
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginFamily 6.0.0d7
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
    com.apple.iokit.IOUSBMassStorageDriver 1.0.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
    com.apple.iokit.IOAudioFamily 203.8
    com.apple.vecLib.kext 1.2.0
    com.apple.driver.AppleUSBMultitouch 250.4
    com.apple.iokit.IOUSBHIDDriver 900.4.1
    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
    com.apple.driver.CoreStorage 517
    com.apple.driver.AppleThunderboltDPInAdapter 4.1.2
    com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.2
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
    com.apple.driver.usb.AppleUSBHub 1.0.1
    com.apple.iokit.IOAHCIFamily 2.8.0
    com.apple.driver.AppleThunderboltNHI 4.0.1
    com.apple.iokit.IOThunderboltFamily 5.0.6
    com.apple.iokit.IO80211Family 1100.23
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.driver.corecapture 1.0.4
    com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
    com.apple.driver.usb.AppleUSBXHCI 1.0.1
    com.apple.iokit.IOUSBFamily 900.4.1
    com.apple.iokit.IOUSBHostFamily 1.0.1
    com.apple.driver.AppleUSBHostMergeProperties 1.0.1
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 414
    com.apple.iokit.IOStorageFamily 2.1
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 4.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro11,3, BootROM MBP112.0138.B15, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f12
    Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
    Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.21.94.25.1a3)
    Bluetooth: Version 4.4.0f4 16320, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@192,0,0
    PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@191,0,0
    PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@197,0,0
    PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@197,0,1
    PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@197,0,2
    Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
    USB Device: USB 2.0 Bus
    USB Device: Hub
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    USB Device: FaceTime HD Camera (Display)
    USB Device: Apple Thunderbolt Display
    USB Device: Display Audio
    USB Device: USB 3.0 Bus
    USB Device: Card Reader
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
    Thunderbolt Device: Thunderbolt Display, Apple Inc., 1, 26.2

    Could anyone help me? I would muchly appreciate :)
     
  2. treekram macrumors 6502a

    Joined:
    Nov 9, 2015
    Location:
    Honolulu HI
    #2
    It looks like a problem with Spotify and the use of virtualbox, although at least one person said they were getting kernel panics in Spotify without virtualbox. If you do a web search of "spotify soclose: NOFDREF" you'll find others who are having the same issue. You should also visit the community boards for Spotify and see if there's a solution there.

    It looks like you're running 10.11.0. Any reason why you haven't updated? (I don't know if an update would help this problem.)
     
  3. 8NAFAN8 thread starter macrumors newbie

    8NAFAN8

    Joined:
    Feb 10, 2016
    Location:
    Nottingham, England
    #3
    Thanks for the help, I don't use virtual box anymore so that can be uninstalled - as for the update, Ive been putting it off for a while as it requires a restart and I use the laptop for work - I'll give it a try and see if that fixes anything
     
  4. treekram macrumors 6502a

    Joined:
    Nov 9, 2015
    Location:
    Honolulu HI
    #4
    Just make sure to have a backup before updating. Obvious, but a lot of people don't do it. It also sounds like you don't do a cold reboot often. Doing that every so often may help.
     
  5. 8NAFAN8 thread starter macrumors newbie

    8NAFAN8

    Joined:
    Feb 10, 2016
    Location:
    Nottingham, England
    #5
    Thats a good point I have a bad habbit of long periods between reboots. Just done the latest update hopefully that'l fix the issue.
     

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