Crash Log help: Nikon Transfer

[dunlar]

To all who are willing to help:

I am using Snow leaopard and just installed Nikon Transfer software to transfer photos from my camera. The program opens and thens crashes every time with the following report...any help appreciated!

Process: ViewNX [3953]
Path: /Applications/Nikon Software/ViewNX/ViewNX.app/Contents/MacOS/ViewNX
Identifier: jp.co.nikon.ViewNX
Version: 1.3.0 (1.3.0.3000)
Code Type: X86 (Native)
Parent Process: launchd [101]

Date/Time: 2010-12-18 10:27:38.485 -0500
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6

Interval Since Last Report: 974886 sec
Crashes Since Last Report: 21
Per-App Interval Since Last Report: 31 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: A5916D0E-5E0A-4647-8506-B535358C1733

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 9

Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x979db142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x979e0c46 pthread_mutex_lock + 490
2 ...ple.CoreServices.CarbonCore 0x950b4b25 TSLockMutex + 304
3 ...ple.CoreServices.CarbonCore 0x9517c115 MPExitCriticalRegion + 43
4 libAsteroid9.dylib 0x017f6bc9 XMP_ExitCriticalRegion(OpaqueMPCriticalRegionID*&) + 25
5 libAsteroid9.dylib 0x017f26d0 WXMPMeta_DoesPropertyExist_1 + 200
6 libAsteroid9.dylib 0x017e7ade CStratoXMPControl::ImportData(unsigned char*, unsigned long) + 610
7 libAsteroid9.dylib 0x017e1980 CStratoXMPControl::LoadData(IStratoTagControl*) + 336
8 com.nikon.Pluto 0x003b9b4d CNkvIPTCHandle::Load(IStratoTagControl const&) + 203
9 com.nikon.Pluto 0x002d9650 CNkvCommandImageBase::LoadImageProperty(CNkvImagePropertyData*, unsigned long) + 356
10 com.nikon.Pluto 0x0024dffa CNkvCommandImagePropertyLoad::Execute() + 630
11 com.nikon.Pluto 0x00255190 CNkvCommandControlBase::ExecuteProcessInCall(std::auto_ptr<CNkvCommandDataBase>) + 334
12 com.nikon.Pluto 0x003db4c1 CNkvCommandControl::ImagePropertyLoad(unsigned long long, CNkvFilePath const&, unsigned long, unsigned long, unsigned long) + 775
13 com.nikon.Pluto 0x0040b71d CNkvMainFrame::RequestImagePropertyLoad(unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 323
14 com.nikon.Pluto 0x00430264 CNkvMainFrame::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 7006
15 com.nikon.Pluto 0x0029818e CNkPlutoBase::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1172
16 com.nikon.Pluto 0x003f5f5b CNkvEditViewContext::ResetEditDataStatus() + 551
17 com.nikon.Pluto 0x003f646e CNkvEditViewContext::NotifySelectionChanged() + 64
18 com.nikon.Pluto 0x003f6a11 CNkvEditViewContext::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 579
19 com.nikon.Pluto 0x003a5afc -[NkvEditViewController nkvMessage:nuIDData:ulCount:ulType:ulFlag:ulParam:dwParam:] + 128
20 com.nikon.Pluto 0x003a65ac CNkvEditViewControl::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 132
21 com.nikon.Pluto 0x003dff85 CNkvCommonViewControl::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 129
22 com.nikon.Pluto 0x0042e837 CNkvMainFrame::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 305
23 com.nikon.Pluto 0x00297e2b CNkPlutoBase::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 305
24 com.nikon.Pluto 0x0042b245 CNkvMainFrame::RequestOrganizeSelectionChange(unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1771
25 com.nikon.Pluto 0x004306bf CNkvMainFrame::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 8121
26 com.nikon.Pluto 0x0029818e CNkPlutoBase::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1172
27 com.nikon.Pluto 0x002985c0 PlutoMessage + 208
28 jp.co.nikon.ViewNX 0x00027504 -[NkpPlutoController requestToPlutoWithMessage:] + 236
29 jp.co.nikon.ViewNX 0x00039283 -[NkpBrowserWindowContext changeItemSelectionWithIndexes:] + 865
30 jp.co.nikon.ViewNX 0x0004eb0f -[NkpGridViewerPaletteController messageFromPlutoWithMessage:] + 2411
31 jp.co.nikon.ViewNX 0x00027a61 -[NkpPlutoController(NkpPrivate) _messageFromPlutoWithCode:nuID:data:count:type:flagaram1aram2:] + 1129
32 jp.co.nikon.ViewNX 0x00026f7d PlutoCallback(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 91
33 com.nikon.Pluto 0x00297cf1 CNkPlutoBase::NkvMessageToHost(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 111
34 com.nikon.Pluto 0x0029856c PlutoMessage + 124
35 jp.co.nikon.ViewNX 0x000b8a8e CNkpImageLoadControl::NotifyItemsSorted(unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1006
36 jp.co.nikon.ViewNX 0x000bb51d CNkpImageLoadControl::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1867
37 jp.co.nikon.ViewNX 0x00027755 -[NkpPlutoController(NkpPrivate) _messageFromPlutoWithCode:nuID:data:count:type:flagaram1aram2:] + 349
38 jp.co.nikon.ViewNX 0x00026f7d PlutoCallback(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 91
39 com.nikon.Pluto 0x00297cf1 CNkPlutoBase::NkvMessageToHost(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 111
40 com.nikon.Pluto 0x00298106 CNkPlutoBase::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1036
41 com.nikon.Pluto 0x0043c3e6 CNkvOrganizeControl::FinishSortItems(std::vector<unsigned long long, std::allocator<unsigned long long> > const&, std::vector<unsigned long long, std::allocator<unsigned long long> > const&, unsigned long) + 168
42 com.nikon.Pluto 0x00417233 CNkvMainFrame::FinishSortItems(unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1151
43 com.nikon.Pluto 0x0042f2fd CNkvMainFrame::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 3063
44 com.nikon.Pluto 0x0029818e CNkPlutoBase::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1172
45 com.nikon.Pluto 0x003d62af CNkvCommandControl::FinishSortItems(CNkvCommandDataSortItems*) + 107
46 com.nikon.Pluto 0x003d8ddf CNkvCommandControl::CallFinish(CNkvCommandDataBase*) + 579
47 com.nikon.Pluto 0x002553c8 CNkvCommandControlBase::Async(bool*) + 206
48 com.nikon.Pluto 0x0040c821 CNkvMainFrame::NotifyCallAsync(unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 49
49 com.nikon.Pluto 0x0042f688 CNkvMainFrame::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 3970
50 com.nikon.Pluto 0x0029818e CNkPlutoBase::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1172
51 com.nikon.Pluto 0x002982c2 CNkPlutoBase::OnUserEvent(unsigned long, unsigned long) + 140
52 com.nikon.Pluto 0x0029894f UserEventTimerCallBack(__CFRunLoopTimer*, void*) + 295
53 com.apple.CoreFoundation 0x90cbeadb __CFRunLoopRun + 8059
54 com.apple.CoreFoundation 0x90cbc464 CFRunLoopRunSpecific + 452
55 com.apple.CoreFoundation 0x90cbc291 CFRunLoopRunInMode + 97
56 com.apple.HIToolbox 0x936b2f9c RunCurrentEventLoopInMode + 392
57 com.apple.HIToolbox 0x936b2d51 ReceiveNextEventCommon + 354
58 com.apple.HIToolbox 0x936b2bd6 BlockUntilNextEventMatchingListInMode + 81
59 com.apple.AppKit 0x9604d78d _DPSNextEvent + 847
60 com.apple.AppKit 0x9604cfce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
61 com.apple.AppKit 0x9600f247 -[NSApplication run] + 821
62 com.apple.AppKit 0x960072d9 NSApplicationMain + 574
63 jp.co.nikon.ViewNX 0x000025a2 _start + 216
64 jp.co.nikon.ViewNX 0x000024c9 start + 41

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x97a01982 kevent + 10
1 libSystem.B.dylib 0x97a0209c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x97a01559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x97a012fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x97a00d81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x97a00bc6 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x97a00a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x97a00fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x97a00bc6 start_wqthread + 30

Thread 3:
0 libSystem.B.dylib 0x97a01982 kevent + 10
1 com.nikon.Pluto 0x003ada86 CNkvMacWatchFolder::ThreadProcSelf() + 136
2 com.nikon.Pluto 0x003adc57 CNkvMacWatchFolder::WatchThreadProc(void*) + 29
3 ...ple.CoreServices.CarbonCore 0x950d985a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x97a0885d _pthread_start + 345
5 libSystem.B.dylib 0x97a086e2 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x979db142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x979e0c46 pthread_mutex_lock + 490
2 ...ple.CoreServices.CarbonCore 0x950b4b25 TSLockMutex + 304
3 ...ple.CoreServices.CarbonCore 0x9517c494 MPWaitForEvent + 43
4 com.nikon.Pluto 0x003bbf9a CNkvEvent::Wait() + 40
5 com.nikon.Pluto 0x00257ed5 CNkvCommandThreadBase::Run() + 333
6 com.nikon.Pluto 0x00255aa9 NkvCommandThreadProc(void*) + 275
7 ...ple.CoreServices.CarbonCore 0x950d985a PrivateMPEntryPoint + 68
8 libSystem.B.dylib 0x97a0885d _pthread_start + 345
9 libSystem.B.dylib 0x97a086e2 thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x97a090a6 __semwait_signal + 10
1 libSystem.B.dylib 0x97a08d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x97a0a9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9510e51e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x950f9ea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9517c559 MPWaitForEvent + 240
6 com.nikon.Pluto 0x003bbf9a CNkvEvent::Wait() + 40
7 com.nikon.Pluto 0x00257ed5 CNkvCommandThreadBase::Run() + 333
8 com.nikon.Pluto 0x00255aa9 NkvCommandThreadProc(void*) + 275
9 ...ple.CoreServices.CarbonCore 0x950d985a PrivateMPEntryPoint + 68
10 libSystem.B.dylib 0x97a0885d _pthread_start + 345
11 libSystem.B.dylib 0x97a086e2 thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x97a090a6 __semwait_signal + 10
1 libSystem.B.dylib 0x97a08d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x97a0a9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9510e51e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x950f9ea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9517c559 MPWaitForEvent + 240
6 com.nikon.Pluto 0x003bbf9a CNkvEvent::Wait() + 40
7 com.nikon.Pluto 0x00257ed5 CNkvCommandThreadBase::Run() + 333
8 com.nikon.Pluto 0x00255aa9 NkvCommandThreadProc(void*) + 275
9 ...ple.CoreServices.CarbonCore 0x950d985a PrivateMPEntryPoint + 68
10 libSystem.B.dylib 0x97a0885d _pthread_start + 345
11 libSystem.B.dylib 0x97a086e2 thread_start + 34

Thread 7:
0 libSystem.B.dylib 0x97a090a6 __semwait_signal + 10
1 libSystem.B.dylib 0x97a08d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x97a0a9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9510e51e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x950f9ea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9517c559 MPWaitForEvent + 240
6 com.nikon.Pluto 0x003bbf9a CNkvEvent::Wait() + 40
7 com.nikon.Pluto 0x00257ed5 CNkvCommandThreadBase::Run() + 333
8 com.nikon.Pluto 0x00255aa9 NkvCommandThreadProc(void*) + 275
9 ...ple.CoreServices.CarbonCore 0x950d985a PrivateMPEntryPoint + 68
10 libSystem.B.dylib 0x97a0885d _pthread_start + 345
11 libSystem.B.dylib 0x97a086e2 thread_start + 34

Thread 8:
0 libSystem.B.dylib 0x97a090a6 __semwait_signal + 10
1 libSystem.B.dylib 0x97a08d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x97a0a9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9510e51e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x950f9ea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9517c559 MPWaitForEvent + 240
6 com.nikon.Pluto 0x003bbf9a CNkvEvent::Wait() + 40
7 com.nikon.Pluto 0x00257ed5 CNkvCommandThreadBase::Run() + 333
8 com.nikon.Pluto 0x00255aa9 NkvCommandThreadProc(void*) + 275
9 ...ple.CoreServices.CarbonCore 0x950d985a PrivateMPEntryPoint + 68
10 libSystem.B.dylib 0x97a0885d _pthread_start + 345
11 libSystem.B.dylib 0x97a086e2 thread_start + 34

Thread 9 Crashed:
0 ??? 0000000000 0 + 0
1 com.nikon.Pluto 0x0047c5df CNkvImgThreadControl:oLoadThumbnail(CNkvImgThreadControl::NkvImgThreadCommandBase*) + 253
2 com.nikon.Pluto 0x0047de79 CNkvImgThreadControl::Run() + 283
3 com.nikon.Pluto 0x0047df2d NkvImgThreadProc(void*) + 29
4 ...ple.CoreServices.CarbonCore 0x950d985a PrivateMPEntryPoint + 68
5 libSystem.B.dylib 0x97a0885d _pthread_start + 345
6 libSystem.B.dylib 0x97a086e2 thread_start + 34

Thread 9 crashed with X86 Thread State (32-bit):
eax: 0xb05123e4 ebx: 0x00345383 ecx: 0x00000000 edx: 0x00000000
edi: 0x04000000 esi: 0x000062ff ebp: 0xb0512c28 esp: 0xb05123bc
ss: 0x0000001f efl: 0x00010246 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000

 

[LPZ]

To all who are willing to help:

I am using Snow leaopard and just installed Nikon Transfer software to transfer photos from my camera. The program opens and thens crashes every time with the following report...any help appreciated!

Process: ViewNX [3953]
Path: /Applications/Nikon Software/ViewNX/ViewNX.app/Contents/MacOS/ViewNX
Identifier: jp.co.nikon.ViewNX
Version: 1.3.0 (1.3.0.3000)

My guess is Version 1.3.0 is not compatible with Snow Leopard. Get Version 1.5.2 here:

http://support.nikonusa.com/app/answers/detail/a_id/16692/~/current-versions-of-nikon-software