Crash Log help: Nikon Transfer

Discussion in 'macOS' started by dunlar, Dec 18, 2010.

  1. dunlar macrumors newbie

    Joined:
    Dec 18, 2010
    #1
    To all who are willing to help:

    I am using Snow leaopard and just installed Nikon Transfer software to transfer photos from my camera. The program opens and thens crashes every time with the following report...any help appreciated!

    Process: ViewNX [3953]
    Path: /Applications/Nikon Software/ViewNX/ViewNX.app/Contents/MacOS/ViewNX
    Identifier: jp.co.nikon.ViewNX
    Version: 1.3.0 (1.3.0.3000)
    Code Type: X86 (Native)
    Parent Process: launchd [101]

    Date/Time: 2010-12-18 10:27:38.485 -0500
    OS Version: Mac OS X 10.6.5 (10H574)
    Report Version: 6

    Interval Since Last Report: 974886 sec
    Crashes Since Last Report: 21
    Per-App Interval Since Last Report: 31 sec
    Per-App Crashes Since Last Report: 5
    Anonymous UUID: A5916D0E-5E0A-4647-8506-B535358C1733

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread: 9

    Thread 0: Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0x979db142 semaphore_wait_signal_trap + 10
    1 libSystem.B.dylib 0x979e0c46 pthread_mutex_lock + 490
    2 ...ple.CoreServices.CarbonCore 0x950b4b25 TSLockMutex + 304
    3 ...ple.CoreServices.CarbonCore 0x9517c115 MPExitCriticalRegion + 43
    4 libAsteroid9.dylib 0x017f6bc9 XMP_ExitCriticalRegion(OpaqueMPCriticalRegionID*&) + 25
    5 libAsteroid9.dylib 0x017f26d0 WXMPMeta_DoesPropertyExist_1 + 200
    6 libAsteroid9.dylib 0x017e7ade CStratoXMPControl::ImportData(unsigned char*, unsigned long) + 610
    7 libAsteroid9.dylib 0x017e1980 CStratoXMPControl::LoadData(IStratoTagControl*) + 336
    8 com.nikon.Pluto 0x003b9b4d CNkvIPTCHandle::Load(IStratoTagControl const&) + 203
    9 com.nikon.Pluto 0x002d9650 CNkvCommandImageBase::LoadImageProperty(CNkvImagePropertyData*, unsigned long) + 356
    10 com.nikon.Pluto 0x0024dffa CNkvCommandImagePropertyLoad::Execute() + 630
    11 com.nikon.Pluto 0x00255190 CNkvCommandControlBase::ExecuteProcessInCall(std::auto_ptr<CNkvCommandDataBase>) + 334
    12 com.nikon.Pluto 0x003db4c1 CNkvCommandControl::ImagePropertyLoad(unsigned long long, CNkvFilePath const&, unsigned long, unsigned long, unsigned long) + 775
    13 com.nikon.Pluto 0x0040b71d CNkvMainFrame::RequestImagePropertyLoad(unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 323
    14 com.nikon.Pluto 0x00430264 CNkvMainFrame::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 7006
    15 com.nikon.Pluto 0x0029818e CNkPlutoBase::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1172
    16 com.nikon.Pluto 0x003f5f5b CNkvEditViewContext::ResetEditDataStatus() + 551
    17 com.nikon.Pluto 0x003f646e CNkvEditViewContext::NotifySelectionChanged() + 64
    18 com.nikon.Pluto 0x003f6a11 CNkvEditViewContext::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 579
    19 com.nikon.Pluto 0x003a5afc -[NkvEditViewController nkvMessage:nuID:pData:ulCount:ulType:ulFlag:ulParam:dwParam:] + 128
    20 com.nikon.Pluto 0x003a65ac CNkvEditViewControl::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 132
    21 com.nikon.Pluto 0x003dff85 CNkvCommonViewControl::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 129
    22 com.nikon.Pluto 0x0042e837 CNkvMainFrame::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 305
    23 com.nikon.Pluto 0x00297e2b CNkPlutoBase::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 305
    24 com.nikon.Pluto 0x0042b245 CNkvMainFrame::RequestOrganizeSelectionChange(unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1771
    25 com.nikon.Pluto 0x004306bf CNkvMainFrame::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 8121
    26 com.nikon.Pluto 0x0029818e CNkPlutoBase::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1172
    27 com.nikon.Pluto 0x002985c0 PlutoMessage + 208
    28 jp.co.nikon.ViewNX 0x00027504 -[NkpPlutoController requestToPlutoWithMessage:] + 236
    29 jp.co.nikon.ViewNX 0x00039283 -[NkpBrowserWindowContext changeItemSelectionWithIndexes:] + 865
    30 jp.co.nikon.ViewNX 0x0004eb0f -[NkpGridViewerPaletteController messageFromPlutoWithMessage:] + 2411
    31 jp.co.nikon.ViewNX 0x00027a61 -[NkpPlutoController(NkpPrivate) _messageFromPlutoWithCode:nuID:data:count:type:flag:param1:param2:] + 1129
    32 jp.co.nikon.ViewNX 0x00026f7d PlutoCallback(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 91
    33 com.nikon.Pluto 0x00297cf1 CNkPlutoBase::NkvMessageToHost(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 111
    34 com.nikon.Pluto 0x0029856c PlutoMessage + 124
    35 jp.co.nikon.ViewNX 0x000b8a8e CNkpImageLoadControl::NotifyItemsSorted(unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1006
    36 jp.co.nikon.ViewNX 0x000bb51d CNkpImageLoadControl::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1867
    37 jp.co.nikon.ViewNX 0x00027755 -[NkpPlutoController(NkpPrivate) _messageFromPlutoWithCode:nuID:data:count:type:flag:param1:param2:] + 349
    38 jp.co.nikon.ViewNX 0x00026f7d PlutoCallback(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 91
    39 com.nikon.Pluto 0x00297cf1 CNkPlutoBase::NkvMessageToHost(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 111
    40 com.nikon.Pluto 0x00298106 CNkPlutoBase::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1036
    41 com.nikon.Pluto 0x0043c3e6 CNkvOrganizeControl::FinishSortItems(std::vector<unsigned long long, std::allocator<unsigned long long> > const&, std::vector<unsigned long long, std::allocator<unsigned long long> > const&, unsigned long) + 168
    42 com.nikon.Pluto 0x00417233 CNkvMainFrame::FinishSortItems(unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1151
    43 com.nikon.Pluto 0x0042f2fd CNkvMainFrame::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 3063
    44 com.nikon.Pluto 0x0029818e CNkPlutoBase::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1172
    45 com.nikon.Pluto 0x003d62af CNkvCommandControl::FinishSortItems(CNkvCommandDataSortItems*) + 107
    46 com.nikon.Pluto 0x003d8ddf CNkvCommandControl::CallFinish(CNkvCommandDataBase*) + 579
    47 com.nikon.Pluto 0x002553c8 CNkvCommandControlBase::Async(bool*) + 206
    48 com.nikon.Pluto 0x0040c821 CNkvMainFrame::NotifyCallAsync(unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 49
    49 com.nikon.Pluto 0x0042f688 CNkvMainFrame::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 3970
    50 com.nikon.Pluto 0x0029818e CNkPlutoBase::NkvMessage(unsigned long, unsigned long long, void*, unsigned long, unsigned long, unsigned long, unsigned long, unsigned long) + 1172
    51 com.nikon.Pluto 0x002982c2 CNkPlutoBase::OnUserEvent(unsigned long, unsigned long) + 140
    52 com.nikon.Pluto 0x0029894f UserEventTimerCallBack(__CFRunLoopTimer*, void*) + 295
    53 com.apple.CoreFoundation 0x90cbeadb __CFRunLoopRun + 8059
    54 com.apple.CoreFoundation 0x90cbc464 CFRunLoopRunSpecific + 452
    55 com.apple.CoreFoundation 0x90cbc291 CFRunLoopRunInMode + 97
    56 com.apple.HIToolbox 0x936b2f9c RunCurrentEventLoopInMode + 392
    57 com.apple.HIToolbox 0x936b2d51 ReceiveNextEventCommon + 354
    58 com.apple.HIToolbox 0x936b2bd6 BlockUntilNextEventMatchingListInMode + 81
    59 com.apple.AppKit 0x9604d78d _DPSNextEvent + 847
    60 com.apple.AppKit 0x9604cfce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    61 com.apple.AppKit 0x9600f247 -[NSApplication run] + 821
    62 com.apple.AppKit 0x960072d9 NSApplicationMain + 574
    63 jp.co.nikon.ViewNX 0x000025a2 _start + 216
    64 jp.co.nikon.ViewNX 0x000024c9 start + 41

    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x97a01982 kevent + 10
    1 libSystem.B.dylib 0x97a0209c _dispatch_mgr_invoke + 215
    2 libSystem.B.dylib 0x97a01559 _dispatch_queue_invoke + 163
    3 libSystem.B.dylib 0x97a012fe _dispatch_worker_thread2 + 240
    4 libSystem.B.dylib 0x97a00d81 _pthread_wqthread + 390
    5 libSystem.B.dylib 0x97a00bc6 start_wqthread + 30

    Thread 2:
    0 libSystem.B.dylib 0x97a00a12 __workq_kernreturn + 10
    1 libSystem.B.dylib 0x97a00fa8 _pthread_wqthread + 941
    2 libSystem.B.dylib 0x97a00bc6 start_wqthread + 30

    Thread 3:
    0 libSystem.B.dylib 0x97a01982 kevent + 10
    1 com.nikon.Pluto 0x003ada86 CNkvMacWatchFolder::ThreadProcSelf() + 136
    2 com.nikon.Pluto 0x003adc57 CNkvMacWatchFolder::WatchThreadProc(void*) + 29
    3 ...ple.CoreServices.CarbonCore 0x950d985a PrivateMPEntryPoint + 68
    4 libSystem.B.dylib 0x97a0885d _pthread_start + 345
    5 libSystem.B.dylib 0x97a086e2 thread_start + 34

    Thread 4:
    0 libSystem.B.dylib 0x979db142 semaphore_wait_signal_trap + 10
    1 libSystem.B.dylib 0x979e0c46 pthread_mutex_lock + 490
    2 ...ple.CoreServices.CarbonCore 0x950b4b25 TSLockMutex + 304
    3 ...ple.CoreServices.CarbonCore 0x9517c494 MPWaitForEvent + 43
    4 com.nikon.Pluto 0x003bbf9a CNkvEvent::Wait() + 40
    5 com.nikon.Pluto 0x00257ed5 CNkvCommandThreadBase::Run() + 333
    6 com.nikon.Pluto 0x00255aa9 NkvCommandThreadProc(void*) + 275
    7 ...ple.CoreServices.CarbonCore 0x950d985a PrivateMPEntryPoint + 68
    8 libSystem.B.dylib 0x97a0885d _pthread_start + 345
    9 libSystem.B.dylib 0x97a086e2 thread_start + 34

    Thread 5:
    0 libSystem.B.dylib 0x97a090a6 __semwait_signal + 10
    1 libSystem.B.dylib 0x97a08d62 _pthread_cond_wait + 1191
    2 libSystem.B.dylib 0x97a0a9f8 pthread_cond_wait$UNIX2003 + 73
    3 ...ple.CoreServices.CarbonCore 0x9510e51e TSWaitOnCondition + 126
    4 ...ple.CoreServices.CarbonCore 0x950f9ea5 TSWaitOnConditionTimedRelative + 202
    5 ...ple.CoreServices.CarbonCore 0x9517c559 MPWaitForEvent + 240
    6 com.nikon.Pluto 0x003bbf9a CNkvEvent::Wait() + 40
    7 com.nikon.Pluto 0x00257ed5 CNkvCommandThreadBase::Run() + 333
    8 com.nikon.Pluto 0x00255aa9 NkvCommandThreadProc(void*) + 275
    9 ...ple.CoreServices.CarbonCore 0x950d985a PrivateMPEntryPoint + 68
    10 libSystem.B.dylib 0x97a0885d _pthread_start + 345
    11 libSystem.B.dylib 0x97a086e2 thread_start + 34

    Thread 6:
    0 libSystem.B.dylib 0x97a090a6 __semwait_signal + 10
    1 libSystem.B.dylib 0x97a08d62 _pthread_cond_wait + 1191
    2 libSystem.B.dylib 0x97a0a9f8 pthread_cond_wait$UNIX2003 + 73
    3 ...ple.CoreServices.CarbonCore 0x9510e51e TSWaitOnCondition + 126
    4 ...ple.CoreServices.CarbonCore 0x950f9ea5 TSWaitOnConditionTimedRelative + 202
    5 ...ple.CoreServices.CarbonCore 0x9517c559 MPWaitForEvent + 240
    6 com.nikon.Pluto 0x003bbf9a CNkvEvent::Wait() + 40
    7 com.nikon.Pluto 0x00257ed5 CNkvCommandThreadBase::Run() + 333
    8 com.nikon.Pluto 0x00255aa9 NkvCommandThreadProc(void*) + 275
    9 ...ple.CoreServices.CarbonCore 0x950d985a PrivateMPEntryPoint + 68
    10 libSystem.B.dylib 0x97a0885d _pthread_start + 345
    11 libSystem.B.dylib 0x97a086e2 thread_start + 34

    Thread 7:
    0 libSystem.B.dylib 0x97a090a6 __semwait_signal + 10
    1 libSystem.B.dylib 0x97a08d62 _pthread_cond_wait + 1191
    2 libSystem.B.dylib 0x97a0a9f8 pthread_cond_wait$UNIX2003 + 73
    3 ...ple.CoreServices.CarbonCore 0x9510e51e TSWaitOnCondition + 126
    4 ...ple.CoreServices.CarbonCore 0x950f9ea5 TSWaitOnConditionTimedRelative + 202
    5 ...ple.CoreServices.CarbonCore 0x9517c559 MPWaitForEvent + 240
    6 com.nikon.Pluto 0x003bbf9a CNkvEvent::Wait() + 40
    7 com.nikon.Pluto 0x00257ed5 CNkvCommandThreadBase::Run() + 333
    8 com.nikon.Pluto 0x00255aa9 NkvCommandThreadProc(void*) + 275
    9 ...ple.CoreServices.CarbonCore 0x950d985a PrivateMPEntryPoint + 68
    10 libSystem.B.dylib 0x97a0885d _pthread_start + 345
    11 libSystem.B.dylib 0x97a086e2 thread_start + 34

    Thread 8:
    0 libSystem.B.dylib 0x97a090a6 __semwait_signal + 10
    1 libSystem.B.dylib 0x97a08d62 _pthread_cond_wait + 1191
    2 libSystem.B.dylib 0x97a0a9f8 pthread_cond_wait$UNIX2003 + 73
    3 ...ple.CoreServices.CarbonCore 0x9510e51e TSWaitOnCondition + 126
    4 ...ple.CoreServices.CarbonCore 0x950f9ea5 TSWaitOnConditionTimedRelative + 202
    5 ...ple.CoreServices.CarbonCore 0x9517c559 MPWaitForEvent + 240
    6 com.nikon.Pluto 0x003bbf9a CNkvEvent::Wait() + 40
    7 com.nikon.Pluto 0x00257ed5 CNkvCommandThreadBase::Run() + 333
    8 com.nikon.Pluto 0x00255aa9 NkvCommandThreadProc(void*) + 275
    9 ...ple.CoreServices.CarbonCore 0x950d985a PrivateMPEntryPoint + 68
    10 libSystem.B.dylib 0x97a0885d _pthread_start + 345
    11 libSystem.B.dylib 0x97a086e2 thread_start + 34

    Thread 9 Crashed:
    0 ??? 0000000000 0 + 0
    1 com.nikon.Pluto 0x0047c5df CNkvImgThreadControl::DoLoadThumbnail(CNkvImgThreadControl::NkvImgThreadCommandBase*) + 253
    2 com.nikon.Pluto 0x0047de79 CNkvImgThreadControl::Run() + 283
    3 com.nikon.Pluto 0x0047df2d NkvImgThreadProc(void*) + 29
    4 ...ple.CoreServices.CarbonCore 0x950d985a PrivateMPEntryPoint + 68
    5 libSystem.B.dylib 0x97a0885d _pthread_start + 345
    6 libSystem.B.dylib 0x97a086e2 thread_start + 34

    Thread 9 crashed with X86 Thread State (32-bit):
    eax: 0xb05123e4 ebx: 0x00345383 ecx: 0x00000000 edx: 0x00000000
    edi: 0x04000000 esi: 0x000062ff ebp: 0xb0512c28 esp: 0xb05123bc
    ss: 0x0000001f efl: 0x00010246 eip: 0x00000000 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
    cr2: 0x00000000
     
  2. LPZ macrumors 65816

    Joined:
    Jul 11, 2006
    #2
    My guess is Version 1.3.0 is not compatible with Snow Leopard. Get Version 1.5.2 here:

    http://support.nikonusa.com/app/answers/detail/a_id/16692/~/current-versions-of-nikon-software
     

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