"Crash Report" prevents me from accessing a program???

Discussion in 'macOS' started by SephirothXR, Oct 7, 2012.

  1. SephirothXR macrumors 6502

    Nov 27, 2008
    I use the program CCleaner to clean out my cookies. One time the program quit unexpectedly, and when I try to reboot it, the program "Crash Reporter" comes up first, asking me for description of why it crashed, email, etc. No matter what I do, Crash Reporter keeps coming up when I start CCleaner (even if I send the crash report, even if I don't). So now I can't even access CCleaner. I tried reinstalling it, but Crash Reporter apparently still knows that a brand new program I installed called CCleaner had a crash when it used to be installed, and won't let me access it. Any tips or suggestions?
  2. GGJstudios macrumors Westmere


    May 16, 2008
    You can clear cookies in your web browser. You don't need another app to do that. I recommend you uninstall CCleaner, as you don't need it. The most effective method for complete app removal is manual deletion:
    You don't need "cleaner" or "maintenance" apps to keep your Mac running well, and some of these apps can do more harm than good. Some can even degrade, rather than improve system performance.

    Some remove files/folders or unused languages or architectures, which does nothing more than free up some drive space, with the risk of deleting something important in the process. These apps will not make your Mac run faster or more efficiently, since having stuff stored on a drive does not impact performance, unless you're running out of drive space.

    Some of these apps delete caches, which can hurt performance, rather than help it, since more system resources are used and performance suffers while each cache is being rebuilt. Caches exist to improve performance, so deleting them isn't advisable in most cases.

    Many of the tasks performed by these apps should only be done selectively to troubleshoot specific problems, not en masse as routine maintenance.

    Mac OS X does a good job of taking care of itself, without the need for 3rd party software. Among other things, it has its own maintenance scripts that run silently in the background on a daily, weekly and monthly basis, without user intervention.

  3. Mal macrumors 603


    Jan 6, 2002
    CrashReporter isn't blocking you from opening the program, it's reporting a crash, which means a recurring problem with CCleaner as you're trying to launch it. As GGJstudios said, you don't need programs like CCleaner on the Mac, so you're best simply deleting it and moving on.


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