Crashing issues on new iMac

Discussion in 'Mac Basics and Help' started by EaganWade, Nov 8, 2011.

  1. EaganWade macrumors newbie

    Joined:
    Nov 8, 2011
    #1
    Been having trouble since day one with my iMac with crashing issues, often Flash-related with Safari and Firefox rarely lasting through the night without crashing by morning. Even worse, something I never got with 20 years of using MacPros and the precedessor towers, the whole system freezes and requires restarts about once or twice a week. I'm approaching one year with this in December, and would love to find the problem without having to bring it in, but I need to act within the warranty if I got lemon.

    It's a 2.8 GHz Intel Core i5
    12 GB 1333 MHz DDR3
    Start-up is iMac HD internal

    I'm running 10.6.8 and do the standard software updates regularly.

    Four memory slots are filled. Bank 0/DIMM0 has 2 GB, Bank 1/DIMM0 has 2 GB, Bank 0/DIMM1 has 4GB, and Bank 1/ DIMM1 has 4 GB. I self-installed third party extra memory when I bought the computer at FirstTech, the original Mac-authorized store in Minnesota.

    Okay, so with that out of the way, here's the latest CRASH REPORT from a few minutes ago when the system just window-shaded gray on me and required a hard restart...

    If anyone has ideas, let me know where to start or tell me what jumps out as I have no idea what anything in this Crash Report means. Thanks! :)

    =================

    Interval Since Last Panic Report: 4536648 sec
    Panics Since Last Report: 4
    Anonymous UUID: F1F39CCB-99F9-4A6A-B843-B9309C9BDE24

    Tue Nov 8 23:34:56 2011
    panic(cpu 3 caller 0x2abf6a): Kernel trap at 0x0029a4b6, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x00000008, CR3: 0x00100000, CR4: 0x00000660
    EAX: 0x00000000, EBX: 0x136ce490, ECX: 0x136ce634, EDX: 0x00000000
    CR2: 0x00000008, EBP: 0x81593ee8, ESI: 0x00361113, EDI: 0x12c50b98
    EFL: 0x00010202, EIP: 0x0029a4b6, CS: 0x00000008, DS: 0x81590010
    Error code: 0x00000000

    Backtrace (CPU 3), Frame : Return Address (4 potential args on stack)
    0x81593d08 : 0x21b837 (0x5dd7fc 0x81593d3c 0x223ce1 0x0)
    0x81593d58 : 0x2abf6a (0x59e3d0 0x29a4b6 0xe 0x59e59a)
    0x81593e38 : 0x2a1a78 (0x81593e50 0x0 0x81593ee8 0x29a4b6)
    0x81593e48 : 0x29a4b6 (0xe 0x15980048 0x18320010 0x15980010)
    0x81593ee8 : 0x35f14b (0x0 0x1 0x136ce634 0x0)
    0x81593f18 : 0x361113 (0x136ce490 0x1 0x0 0x36366f)
    0x81593f58 : 0x4ab83b (0x1284ce70 0x0 0x81593f78 0x2a45c9)
    0x81593f78 : 0x230235 (0x0 0x0 0x0 0x5103)
    0x81593fc8 : 0x2a179c (0x863ea0 0x0 0x10 0x139b2604)

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    10K549

    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: iMac11,3 (Mac-F2238BAE)

    System uptime in nanoseconds: 543562852477277
    unloaded kexts:
    com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x128f000, size 0x65536) - last unloaded 89151493851
    loaded kexts:
    com.wdc.driver.1394HP 1.0.7
    com.apple.filesystems.autofs 2.1.0 - last loaded 19617568053
    com.apple.driver.AppleBluetoothMultitouch 54.3
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.driver.AGPM 100.12.31
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleUpstreamUserClient 3.5.7
    com.apple.driver.AppleMCCSControl 1.0.20
    com.apple.driver.AppleHDA 2.0.5f14
    com.apple.kext.ATIFramebuffer 6.3.6
    com.apple.driver.AppleMikeyDriver 2.0.5f14
    com.apple.driver.AudioAUUC 1.57
    com.apple.ATIRadeonX3000 6.3.6
    com.apple.driver.AppleLPC 1.5.1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.driver.AppleBacklight 170.0.46
    com.apple.driver.AirPort.Atheros21 425.14.7
    com.apple.driver.AppleUSBCardReader 2.6.1
    com.apple.driver.AppleIRController 303.8
    com.apple.iokit.SCSITaskUserClient 2.6.8
    com.apple.iokit.IOAHCIBlockStorage 1.6.4
    com.apple.BootCache 31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.driver.AppleFWOHCI 4.7.3
    com.apple.driver.AppleUSBHub 4.2.4
    com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleAHCIPort 2.1.7
    com.apple.driver.AppleUSBEHCI 4.2.4
    com.apple.driver.AppleACPIButtons 1.3.6
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.3.6
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
    com.apple.driver.AppleBluetoothHIDKeyboard 141.5
    com.apple.driver.AppleHIDKeyboard 141.5
    com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
    com.apple.driver.AppleMultitouchDriver 207.11
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.DspFuncLib 2.0.5f14
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.kext.ATI5000Controller 6.3.6
    com.apple.kext.ATISupport 6.3.6
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.driver.AppleHDAController 2.0.5f14
    com.apple.iokit.IOHDAFamily 2.0.5f14
    com.apple.driver.AppleSMC 3.1.0d5
    com.apple.driver.IOPlatformPluginFamily 4.7.0a1
    com.apple.iokit.IOAudioFamily 1.8.3fc2
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleBacklightExpert 1.0.1
    com.apple.iokit.IONDRVSupport 2.2.1
    com.apple.iokit.IOGraphicsFamily 2.2.1
    com.apple.iokit.IO80211Family 320.1
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
    com.apple.iokit.IOBluetoothFamily 2.4.5f3
    com.apple.iokit.IOUSBMassStorageClass 2.6.7
    com.apple.iokit.IOUSBHIDDriver 4.2.0
    com.apple.driver.AppleUSBMergeNub 4.2.4
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6.1
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
    com.apple.iokit.IOFireWireSBP2 4.0.6
    com.apple.iokit.IOAHCISerialATAPI 1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IOUSBUserClient 4.2.4
    com.apple.iokit.IONetworkingFamily 1.10
    com.apple.iokit.IOAHCIFamily 2.0.6
    com.apple.iokit.IOUSBFamily 4.2.4
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOHIDFamily 1.6.6
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 289
    com.apple.iokit.IOStorageFamily 1.6.3
    com.apple.driver.AppleACPIPlatform 1.3.6
    com.apple.iokit.IOPCIFamily 2.6.5
    com.apple.iokit.IOACPIFamily 1.3.0
     
  2. mreg376 macrumors 6502a

    Joined:
    Mar 23, 2008
    Location:
    Brooklyn, NY
    #2
    Well, the first standard troubleshooting step would be to revert to the memory sticks that came with the Mac from Apple.
     

Share This Page