Crashing silverlight plugin help please!

Discussion in 'Mac OS X Lion (10.7)' started by gatd, Jan 31, 2012.

  1. gatd macrumors member

    Joined:
    Jun 2, 2008
    #1
    please can someone please help me
    I am trying to install sky go but the silverlight plugin keeps crashing.
    here is the log

    Process: PluginProcess [528]
    Path: /System/Library/PrivateFrameworks/WebKit2.framework/PluginProcess.app/Contents/MacOS/PluginProcess
    Identifier: com.apple.WebKit.PluginProcess
    Version: 7534.52 (7534.52.7)
    Build Info: WebKit2-7534052007000000~1
    Code Type: X86 (Native)
    Parent Process: Safari [285]

    PlugIn Path: /Library/Internet Plug-Ins/Silverlight.plugin/Contents/MacOS/agcore
    PlugIn Identifier: com.microsoft.SilverlightPlugin
    PlugIn Version: 5.0.61118.0 (5.0.61118.0)

    Date/Time: 2012-01-31 22:32:07.954 +0000
    OS Version: Mac OS X 10.7.2 (11C74)
    Report Version: 9

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

    VM Regions Near 0:
    --> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /System/Library/PrivateFrameworks/WebKit2.framework/PluginProcess.app/Contents/MacOS/PluginProcess
    VM_ALLOCATE 0000000000001000-00000000000cd000 [ 816K] ---/--- SM=NUL

    Application Specific Information:
    objc[528]: garbage collection is OFF

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 com.microsoft.SilverlightPlugin 0x0171a063 XcpFlatAllocate + 10867
    1 com.microsoft.SilverlightPlugin 0x01d23641 StylusPointCollection_InsertItem + 493441
    2 com.apple.QuartzCore 0x9311cb85 _ZL17CAOpenGLLayerDrawP13CAOpenGLLayerdPK11CVTimeStampj + 378
    3 com.apple.QuartzCore 0x9311c842 -[CAOpenGLLayer _display] + 416
    4 com.apple.QuartzCore 0x930ebff5 CA::Layer::display() + 223
    5 com.apple.QuartzCore 0x930ebf11 -[CALayer display] + 20
    6 com.apple.QuartzCore 0x930e3aec CA::Layer::display_if_needed(CA::Transaction*) + 670
    7 com.apple.QuartzCore 0x930e2883 CA::Context::commit_transaction(CA::Transaction*) + 427
    8 com.apple.QuartzCore 0x930e2594 CA::Transaction::commit() + 266
    9 com.apple.QuartzCore 0x930e1b29 CA::Transaction::eek:bserver_callback(__CFRunLoopObserver*, unsigned long, void*) + 67
    10 com.apple.CoreFoundation 0x99e0f7be __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30
    11 com.apple.CoreFoundation 0x99e0f6fd __CFRunLoopDoObservers + 413
    12 com.apple.CoreFoundation 0x99de1917 CFRunLoopRunSpecific + 375
    13 com.apple.CoreFoundation 0x99de1798 CFRunLoopRunInMode + 120
    14 com.apple.HIToolbox 0x96b1ca7f RunCurrentEventLoopInMode + 318
    15 com.apple.HIToolbox 0x96b23d9b ReceiveNextEventCommon + 381
    16 com.apple.HIToolbox 0x96b23c0a BlockUntilNextEventMatchingListInMode + 88
    17 com.apple.AppKit 0x90b51040 _DPSNextEvent + 678
    18 com.apple.AppKit 0x90b508ab -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
    19 com.apple.AppKit 0x90b4cc22 -[NSApplication run] + 911
    20 com.apple.WebKit2 0x0027d214 RunLoop::run() + 56
    21 com.apple.WebKit2 0x002bd6a4 WebKit::pluginProcessMain(WebKit::CommandLine const&) + 670
    22 com.apple.WebKit2 0x00290991 WebKitMain + 319
    23 com.apple.WebKit.PluginProcess 0x000cdebb 0xcd000 + 3771
    24 com.apple.WebKit.PluginProcess 0x000cdda1 0xcd000 + 3489

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 0x9b7ba90a kevent + 10
    1 libdispatch.dylib 0x96952c58 _dispatch_mgr_invoke + 969
    2 libdispatch.dylib 0x969516a7 _dispatch_mgr_thread + 53

    Thread 2:
    0 libsystem_kernel.dylib 0x9b7ba02e __workq_kernreturn + 10
    1 libsystem_c.dylib 0x9210cccf _pthread_wqthread + 773
    2 libsystem_c.dylib 0x9210e6fe start_wqthread + 30

    Thread 3:
    0 libsystem_kernel.dylib 0x9b7ba02e __workq_kernreturn + 10
    1 libsystem_c.dylib 0x9210cccf _pthread_wqthread + 773
    2 libsystem_c.dylib 0x9210e6fe start_wqthread + 30

    Thread 4:
    0 libsystem_kernel.dylib 0x9b7ba02e __workq_kernreturn + 10
    1 libsystem_c.dylib 0x9210cccf _pthread_wqthread + 773
    2 libsystem_c.dylib 0x9210e6fe start_wqthread + 30

    Thread 5:
    0 libsystem_kernel.dylib 0x9b7b983e __psynch_cvwait + 10
    1 libsystem_c.dylib 0x9210ee21 _pthread_cond_wait + 827
    2 libsystem_c.dylib 0x920bf42c pthread_cond_wait$UNIX2003 + 71
    3 com.apple.CoreServices.CarbonCore 0x9378af36 TSWaitOnCondition + 124
    4 com.apple.CoreServices.CarbonCore 0x936fc579 TSWaitOnConditionTimedRelative + 136
    5 com.apple.CoreServices.CarbonCore 0x9375ddfe MPWaitForEvent + 296
    6 com.microsoft.SilverlightPlugin 0x0172e238 wcscat + 48056
    7 com.microsoft.SilverlightPlugin 0x01a0325c CreateMediaSourceFromStream + 33724
    8 com.microsoft.SilverlightPlugin 0x0172e720 wcscat + 49312
    9 libsystem_c.dylib 0x9210aed9 _pthread_start + 335
    10 libsystem_c.dylib 0x9210e6de thread_start + 34

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x6ab668b0 ebx: 0x00000004 ecx: 0x6b332e00 edx: 0x02220a28
    edi: 0x6a970820 esi: 0x6a963a50 ebp: 0xc00c9ec8 esp: 0xc00c9ec8
    ss: 0x00000023 efl: 0x00010202 eip: 0x0171a063 cs: 0x0000001b
    ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
    cr2: 0x00000000
    Logical CPU: 6

    Binary Images:
    0xcd000 - 0xcdffd com.apple.WebKit.PluginProcess (7534.52 - 7534.52.7) <3AFFECFD-9F76-3738-A5AF-09ADA4015FA9> /System/Library/PrivateFrameworks/WebKit2.framework/PluginProcess.app/Contents/MacOS/PluginProcess
    0xd1000 - 0xd2ffe PluginProcessShim.dylib (534.52.7 - compatibility 1.0.0) <C1DCF627-A1BB-3C47-9D7A-17889AA9D161> /System/Library/PrivateFrameworks/WebKit2.framework/PluginProcess.app/Contents/MacOS/PluginProcessShim.dylib
    0x200000 - 0x333ffc com.apple.WebKit2 (7534.52 - 7534.52.7) <CAEA458F-855F-3BE1-B410-E06B31A4BF65> /System/Library/PrivateFrameworks/WebKit2.framework/WebKit2
    0x159b000 - 0x2200fe7 +com.microsoft.SilverlightPlugin (5.0.61118.0 - 5.0.61118.0) <44E589A3-C235-6787-C43B-9EDF3BE96361> /Library/Internet Plug-Ins/Silverlight.plugin/Contents/MacOS/agcore
    0x249b000 - 0x2608ffc GLEngine (??? - ???) <C49CCDEA-F23E-30CD-9BCD-FC09C9D07CF4> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x263c000 - 0x2733ffb libGLProgrammability.dylib (??? - ???) <8E592FEB-B6A8-3BFF-828B-B37B05D4D574> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
    0x2757000 - 0x2784ff8 GLRendererFloat (??? - ???) <1264885F-1492-3591-BFB1-B671A7B08A29> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFloat
    0x3c95000 - 0x3f35fe7 com.apple.ATIRadeonX2000GLDriver (7.12.9 - 7.1.2) <C4F1A9B7-F09E-3B7B-BFBE-54264995843E> /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle/Contents/MacOS/ATIRadeonX2000GLDriver
    0x8fecc000 - 0x8fefe9c7 dyld (195.5 - ???) <134323A7-49DC-3A9D-ACFD-32FAD0FD6BA2> /usr/lib/dyld
    0x90090000 - 0x90090fff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x90091000 - 0x900f5fff com.apple.framework.IOKit (2.0 - ???) <D14460ED-2B6C-375D-B3A4-B8C82E922666> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x900f6000 - 0x901b6fff com.apple.CoreServices.OSServices (478.29 - 478.29) <EAAAAC1B-2599-3875-9068-DF7E6B5760A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
    0x904c4000 - 0x904edffe com.apple.opencl (1.50.63 - 1.50.63) <C4EC60D6-9A7C-3CE9-AA80-2F81D9BB4465> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x90530000 - 0x9056cffd libGLImage.dylib (??? - ???) <8251242B-E04E-3467-BD0F-834578B18AC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    0x90578000 - 0x90578fff com.apple.audio.units.AudioUnit (1.7.1 - 1.7.1) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x90579000 - 0x905c2ff7 libGLU.dylib (??? - ???) <AEA2AD9A-EEDD-39B8-9B28-4C7C1BACB594> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x905f7000 - 0x909eafeb com.apple.VideoToolbox (1.0 - 705.42) <3F12F8A3-ED41-3EAD-A887-B7805353122C> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
    0x909fc000 - 0x90a1eff1 com.apple.PerformanceAnalysis (1.10 - 10) <45B10D4C-9B3B-37A6-982D-687A6F9EEA28> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
    0x90a1f000 - 0x90a23ffd IOSurface (??? - ???) <97E875C2-9F1A-3FBA-B80C-594892A02621> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x90a34000 - 0x90a35fff com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
    0x90a36000 - 0x90b45ffb com.apple.DesktopServices (1.6.1 - 1.6.1) <9F02752A-617B-3AC7-BCA1-F040C105EDDE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    0x90b47000 - 0x915d5ffe com.apple.AppKit (6.7.2 - 1138.23) <ADFA8D70-601E-3B5C-96FD-F45F52055CC8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x91c9c000 - 0x91d03fff libc++.1.dylib (19.0.0 - compatibility 1.0.0) <3AFF3CE8-14AE-300F-8F63-8B7FB9D4DA96> /usr/lib/libc++.1.dylib
    0x91d04000 - 0x91d0bff5 libsystem_dnssd.dylib (??? - ???) <B3217FA8-A7D6-3C90-ABFC-2E54AEF33547> /usr/lib/system/libsystem_dnssd.dylib
    0x91d48000 - 0x91d76fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <07D9A827-9567-34C2-9022-AF4BF975C9A7> /usr/lib/libSystem.B.dylib
    0x91e90000 - 0x92044ff3 libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <6AD14A51-AEA8-3732-B07B-DEA37577E13A> /usr/lib/libicucore.A.dylib
    0x920ae000 - 0x92179fff libsystem_c.dylib (763.12.0 - compatibility 1.0.0) <1B0A12B3-DAFA-31E2-8F82-E98D620E4D72> /usr/lib/system/libsystem_c.dylib
    0x92180000 - 0x92432ff7 com.apple.security (7.0 - 55010) <BE0350C5-5221-3BFF-B674-646AB1BA0F2E> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x92433000 - 0x92433ffe libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <7F0E8EE2-9E8F-366F-9988-E2F119DB9A82> /usr/lib/system/libkeymgr.dylib
    0x92440000 - 0x924a5ffb com.apple.Symbolication (1.2 - 89) <AB71058E-7106-3D01-8EF9-5F9FEF950D6E> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
    0x924f4000 - 0x92551ffb com.apple.htmlrendering (76 - 1.1.4) <743C2943-40BC-36FB-A45C-3421A394F081> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
    0x92552000 - 0x9255dffb com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <17C11291-5B27-3BE2-8614-7A806745EE8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
    0x9255e000 - 0x9266fff7 libJP2.dylib (??? - ???) <35D120D4-3304-3A02-9259-EB933E74E63A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x926af000 - 0x926c4fff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <92AADDB0-BADF-3B00-8941-B8390EDC931B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x926c5000 - 0x926c6fff libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <B04592B1-0924-3422-82FF-976B339DF567> /usr/lib/system/libsystem_blocks.dylib
    0x926c7000 - 0x926cdffd com.apple.CommerceCore (1.0 - 17) <71641C17-1CA7-3AC9-974E-AAC9EB641035> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
    0x926d2000 - 0x926d9ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
    0x926da000 - 0x926dcffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x926dd000 - 0x927fdfec com.apple.vImage (5.1 - 5.1) <008B989F-F080-398E-ACB1-FBF5BA107D6D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    0x927fe000 - 0x9283fff7 com.apple.CoreMedia (1.0 - 705.42) <B45070F1-4097-3BAD-AA7C-0F7AFD6EAC27> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x92840000 - 0x92840fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    0x92841000 - 0x92892ff9 com.apple.ScalableUserInterface (1.0 - 1) <C3FA7E40-0213-3ABC-A006-2CB00B6A7EAB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
    0x928ae000 - 0x928d6ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <FCAC685A-724F-3FE7-8416-146108DF75FB> /usr/lib/libxslt.1.dylib
    0x928d7000 - 0x9290dff7 com.apple.AE (527.7 - 527.7) <7BAFBF18-3997-3656-9823-FD3B455056A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    0x92910000 - 0x92910ff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
     
  2. olgraymare macrumors newbie

    Joined:
    Feb 8, 2012
    #2
    I'm a Mac newbie...

    And don't know how you even got to the code, but I can say that when I went to use ArcGIS Online I had to load Silverlight on my new MacBookPro.

    Alas, Silverlight has crashed... and continues to after restart of the browser (Safari/Firefox doesn't matter) and the machine.

    Really frustrating... does anyone know of a fix?
     
  3. chimico macrumors newbie

    Joined:
    Mar 11, 2012
    Location:
    Central Texas
    #3
    Silverlight crash

    ...may be unrelated, but when attempting to maneuver in Portfolio Manager, in either Safari or Firefox, the screen would freeze, I would get the "beach ball" and then the Silverlight crash screen. Uninstalled Silverlight (a hassle), reinstalled Silverlight but to no avail. Considered a Restore from Time Machine, but on a hunch disabled AdBlock. That did it! No more crashes and PM works as it should.
     

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