Crashing with Office 16 and El Capitan

Discussion in 'OS X El Capitan (10.11)' started by Loukas, Nov 30, 2015.

  1. Loukas macrumors newbie

    Joined:
    Nov 30, 2015
    Location:
    Cyprus
    #1
    I have a huge issue with Office for MAC 16 with El Capitan 10.11.1. Outlook continuously crushes someone please help.
     
  2. Rodan52 macrumors regular

    Rodan52

    Joined:
    Sep 21, 2013
    Location:
    Melbourne, Australia and Bali, Indonesia
    #2
    Download the 2016 Microsoft Office for Mac update from Microsoft. I think you will find the link under the Help tab in Outlook as with the other Office apps.
     
  3. dianeoforegon macrumors 6502a

    dianeoforegon

    Joined:
    Apr 26, 2011
    Location:
    Oregon
    #3
    Make sure you have updated to the latest version v15.16.

    Option 1) It's possible you need to start over in a new Profile (Identity).

    Option 2) Try deleting the Containers folder for the Office app that is crashing.

    User's Library > Containers
    com.microsoft.Excel
    com.microsoft.Outlook
    com.microsoft.Powerpoint
    com.microsoft.Word​

    Restart your Mac, empty the trash then test. (make sure that you don't have the Microsoft apps launch at login. (You can hold down Shift key when logging in to disable.)

    If you no longer use Outlook 2011 and still have it installed see Should you remove Office for Mac 2011 after installing Office for Mac 2016?
     

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