Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

hagalah

macrumors member
Original poster
Sep 12, 2014
56
12
Smart keyboard for $250-500 and pencil from $150-$299???

WTF, some people got 6 unpoened pencils in hand, and we got nothing even no expected shipment info from apple.

Shouldn't they control the purchase per person for keyboard and pencil in current sitation?

Someone should be fired for this bad inventory management and ridiculous "Pre-order" (always late than retail store) system since iphone 6...
 
  • Like
Reactions: A.R.E.A.M.
Yea its pretty crazy.

It also wouldn't be crazy for Apple to only sell to iPad Pro owners either. Like show proof of purchase.
I mean.... why buy one if you don't even have one (other than to resell)?




For some limited edition shoe releases, to combat resellers, they would only let you purchase a pair in your own size and 1 per customer. Granted, they probably didn't anticipate this, but it wouldn't be hard to send a memo out to workers in response to the shortage.
 
This happens a lot in retail... especially for hot items. It is really hard to control it.
 
The real problem is not hard to control inventory.

The real problem is even Apple employees don't know they have how many in inventory.

No one knows when to sell it, not sell it, reserve for preorder customers..etc.

No inventory info, no expected shipment info, nothing but told you "we sold out".
 
  • Like
Reactions: A.R.E.A.M.
It amazes me that Apple stores are supposedly sent "blind deliveries", where no employee knows when or how much product to expect on any given day. Apple has the logistical tracking capability, and I believe that customers are lied to regarding the timeframe for future restock of items. Their system needs to change, and it needs to happen before the next big product launch.
 
It is hard to control inventory when people have not been informed. I am really starting to think that the stores were told not to tell people over the phone that they have stock because according to the rumors, they should be on shelves starting tomorrow. I called about the pencil once people started seeing them pop into stores, was told twice that none were in stock. I decided to go to the store anyways and guess what? The rep who helped me in the store found on in the back. Same thing with the keyboard. I called twice and was told none were in stock... checked with chat support and they told me there were some in the store. Went to the store, the rep had no idea they were in stock. He brought me to the iPad accessories and I had to tell him to check the back lol. Typing on my Smart Keyboard right now!
 
I do hope the 11/20 rumor will be true.

We already suffered a lot since the iphone 6 preorder system, APTV4, and now pencil and keyboard.
 
It amazes me that Apple stores are supposedly sent "blind deliveries", where no employee knows when or how much product to expect on any given day. Apple has the logistical tracking capability, and I believe that customers are lied to regarding the timeframe for future restock of items. Their system needs to change, and it needs to happen before the next big product launch.

That's not really true, but probably only what the average employee knows. I had an original pencil and keyboard order for pickup, and the manager called me and said the keyboard would be in on Thursday and the pencil on Friday. So at least the managers of the stores know, but they probably don't give out that information.
 
Honestly, someone at apple needs to revamp the way they launch products. It always worked best when they opened pre-orders a week before launch at midnight, have inventory shipped out to the pre-orders, and every store gets a limited amount of stock on launch day.

I don't understand this fancy nonsense of in-store pickup disabling, no idea when anything is coming, no pre-order, silent launch dates, etc...

I'm in the camp that says, "If you don't have the stock to do a complete, comprehensive launch, don't launch."
 
  • Like
Reactions: jpgr15
It amazes me that Apple stores are supposedly sent "blind deliveries", where no employee knows when or how much product to expect on any given day. Apple has the logistical tracking capability, and I believe that customers are lied to regarding the timeframe for future restock of items. Their system needs to change, and it needs to happen before the next big product launch.

When I worked at Egghead Software, they did a similar thing. They sent us what they thought we should have. Weird.
 
I honestly never even understood the type of person who would pay that sort of premium for something that, for most people, is not a necessity? It just simply doesn't make sense. I found an Apple Pencil today on Craigslist in Pittsburgh for $350... what a steal :rolleyes:

I'm impatient, but I have enough that I can wait until it comes to stores to avoid paying a premium like that. I'm not even buying the iPP until I know I can get a keyboard at the same time:apple:
 
  • Like
Reactions: haruhiko
I'm in the camp that says, "If you don't have the stock to do a complete, comprehensive launch, don't launch."

Yeah. Don't even announce the product until you know for sure that there are no issues in the supply chain. The iPad Pro should have been released in early December. Someone in Cupertino really screwed the pooch with this launch.
 
While I understand that it is frustrating. And no one likes what scalpers do. At the end of the day it is a free market economy. If people didn't pay more than full price for stuff than it wouldn't be an issue. Short supply often means situations like these. Does that mean Apple should act like a totalitarian regime and ration out supplies in a "fair" system. No. Instead the issue would be "why did Apple choose to give this person a Pencil before me, I draw more than they do. You should have to provide illustration samples to qualify for early stock."
 
  • Like
Reactions: haruhiko
You guys are all kidding right?

Launch supply issues and employee "cluelessness" are as old as the iPod 5GB and are all part of the RDF.

Apple sells as much product as it possibly can, as quickly as it can, and doesn't care to whom.

When launches don't go smoothly and people don't get their stuff in the ever narrowing window of acceptable gratification (read immediate), they complain on forums and blogs, and Apple gets free "high demand" buzz.

Win win for Apple.

You know who doesn't have launch supply issues? Companies who make stuff people aren't lusting after.

Apple products are like a hot new girlfriend who doesn't text you back right away. You get antsy. You start doubting. But eventually you hook up, and it all works out. Unless she keeps crashing. Or has scratches. Then you're forced to hook up with her twin sister. If she's around. She might not text you back right away...
 
I was planning to try and flip my pencil when it arrived yesterday, but as soon as I got home, I opened it up and started drawing with it. After about half an hour of using it, I realized that I wasn't supposed to open it. The ipp is so much better now. I'm using it to write notes while reading for my accounting class.
 
The problem is not the short supply for apple product. We already get used to that since the launch of iphone 3g, iphone 4, ipad, etc.

But in the era of steve job, we won't be cluelesness AFTER official launch date like this.

And Did I mention the preorder system since iphone 6?

That you can get new peoduct by just walking in store without reservation at launch date, and laugh at those "preorders" waiting their shipment until next week?? ;-)


You guys are all kidding right?

Launch supply issues and employee "cluelessness" are as old as the iPod 5GB and are all part of the RDF.

Apple sells as much product as it possibly can, as quickly as it can, and doesn't care to whom.

When launches don't go smoothly and people don't get their stuff in the ever narrowing window of acceptable gratification (read immediate), they complain on forums and blogs, and Apple gets free "high demand" buzz.

Win win for Apple.

You know who doesn't have launch supply issues? Companies who make stuff people aren't lusting after.

Apple products are like a hot new girlfriend who doesn't text you back right away. You get antsy. You start doubting. But eventually you hook up, and it all works out. Unless she keeps crashing. Or has scratches. Then you're forced to hook up with her twin sister. If she's around. She might not text you back right away...
 
  • Like
Reactions: A.R.E.A.M.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.