Crazy things Apple CSA's say...

Discussion in 'Apple Watch' started by toejo, Apr 28, 2015.

  1. toejo macrumors newbie

    Joined:
    Apr 21, 2015
    #1
    I called to ask if there was any chance my wife's SS PMB would arrive early. The rep basically said she didn't know. She wasn't very forth coming. I pushed a little harder and asked her if she knew why there was such a hold up and she said, "Well...they only leton like 2 boats out a China right now. So they 'aint much they could do."

    My 15 year old son was in the car and started laughing. I forgot to ask her if that was 2 boats total or just 2 "Apple boats?";)
     
  2. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #2
    That's what happens when you press them hard enough and they had to resort to BS when they clearly don't know.
     
  3. FSUSem1noles macrumors 68000

    FSUSem1noles

    Joined:
    Feb 23, 2006
    Location:
    Ft. Lauderdale
    #3
    And here we were all tracking planes when we should of been tracking boats! :eek:
     
  4. shortcut3d macrumors 65816

    Joined:
    Aug 24, 2011
    #4
    The Apple CSA in chat was obviously cutting a pasting response to my inquiries. It led the down the route of are you suggesting I cancel my order and place a new one. The response was "I'm glad you're excited about the Apple Watch. They are available for pre-order on the Apple Store." To be clear, I started with an order number. Eventually he/she stopped responding. I'm not sure if it's Siri on the other end of chat sometimes :rolleyes:
     
  5. Subdiv macrumors 6502

    Joined:
    Jan 17, 2014
    Location:
    Colorado
    #5
    Here comes one now!
     

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  6. Paulshaqz macrumors 6502a

    Joined:
    Sep 10, 2009
    #6
    i had that same encounter too because even though i'm still stuck in limbo the chat rep was chipper by saying isn't this so exciting... then at the end of the chat she ended it with go apple watch! Lol.
     
  7. ZombiePete macrumors 68020

    ZombiePete

    Joined:
    Aug 6, 2008
    Location:
    San Antonio, TX
    #7
    Why push her at all? You know she has no info that you want. All you're doing is putting her in the awkward position of having to say whatever she can to try and keep you from getting upset...people demanding info that these reps don't have eventually will push them to say strange things. I feel sorry for them come launch time, personally. Especially since we as Apple customers seem to be getting edgier the last couple of preorders. I won't even discount myself from that; I got irritated with the iPhone 6 preorder last year too.

    Maybe we should start a thread documenting all the crazy things WE'VE been saying.
     
  8. Black Belt macrumors 6502a

    Black Belt

    Joined:
    Jun 15, 2007
    Location:
    California
    #8
    Next they'll say all the watches were in Baltimore as it burned to the ground.
     
  9. frumpy16 macrumors 6502a

    frumpy16

    Joined:
    Dec 8, 2008
    #9
    The "crazy thing" was you calling and asking a question like that.
     

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