Create keyboard backlit not working

Discussion in 'iPad' started by hovscorpion12, Nov 24, 2015.

  1. hovscorpion12 macrumors 65816

    hovscorpion12

    Joined:
    Sep 12, 2011
    Location:
    USA
    #1
    I just received my Logitech Create Backlit keyboard and the backlit is not working. Everything else works. The keyboard buttons work when waking up the app switcher. Any ideas?
     
  2. thisisnotmyname macrumors 65816

    thisisnotmyname

    Joined:
    Oct 22, 2014
    Location:
    known but velocity indeterminate
    #2
    mine worked out of the box without having to do anything special. I'd exchange it.
     
  3. hovscorpion12 thread starter macrumors 65816

    hovscorpion12

    Joined:
    Sep 12, 2011
    Location:
    USA
    #3
    I just might have to. Luckily I have until Jan 8th. So far my local Apple Stores are all out of the create so an exchange may be difficult
     
  4. A.R.E.A.M. macrumors regular

    Joined:
    Nov 12, 2015
    Location:
    Los Angeles, California
    #4
    no issues with the one i use either. nothing special to do. i would make sure the 3 connectors line up well (which i am sure you have done).

    maybe hit up logitech and see if they have a "factory reset" procedure or some other way to test the backlight/keyboard functions...
     
  5. WilliamG macrumors 604

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #5
    Silly question - but did you press the backlight button on the keyboard? :)
     
  6. hovscorpion12 thread starter macrumors 65816

    hovscorpion12

    Joined:
    Sep 12, 2011
    Location:
    USA
    #6
    I did yes. Those were the buttons that did not work. The volume buttons worked, brightness works, power/home button works at times.
     

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