MBNA sucks ass. Get this - I had a card with them for 12 years - always paid on time - ALWAYS.
In 2000, I had to charge a boatload of medical expenses on credit cards because I didn't have insurance. So, all of my creidt cards (3 at the time) were maxed, and MBNA perceives me as a credit risk (because I'm like all maxed out) and jacks my 9.9% rate to 26%. I have never missed a payment on one accoutn in my life. I've been maxed a couple of time because of business/health issues, but I have always paid.
So I called them to ask about it, you know, because I had 12 years of on-time payments and they said my best bet was Credit Counseling. Heh.
So when I got another job, I paid off the card and cancelled it. The lady said "I'd like to transfer you to our retention department to see if there is anything we can do to keep you as a cutomer." I said: "You guys ****ed that chance up last year when I needed you."
Citibank now has all of my business - they increased my rate to 19% when I was out of work and near my limit, but they didn't hijack me like MB effing NA did. Funny thing is I was doing a story for a magazine last week and had to go to a boat factory, and the president of MBNA's boat was just being finished.
The name?
"Charge It"
Asshat