My line is not eligible for an upgrade since I used my upgrade November 2011. Another line in my family plan IS eligible for an upgrade. However, that line uses a basic phone. Is it possible for me to use that upgrade to get the iPhone 5 for myself? Would there be a problem since the iPhone uses a micro-sim card? The line used for thr upgrade would still be using a basic phone with a regular sim card.
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Cross Upgrading - AT&T
- Thread starter mac.fanatic
- Start date
Doing an upgrade swap is fine, but you likely would need to add a data plan to the upgraded line. Once both phones are smartphones, upgrade swaps are super easy. My iPhone 5 was an upgrade on my wife's line. When it arrived, I called AT&T, and they activated it on my line, and added my 4S info on my wife's line. Swapped her sim into the 4S and both are phones were upgraded in less than 10 minutes.
Even if both phones aren't smart phones its super easy now, better than last year.
The eligible line was a non-smart phone ... called and asked for an upgrade swap. The whole process took no more than 10 minutes including hold time. I had to give them the IMEI number for the new phone and they swapped the line from my iPhone 4S to the iPhone 5...no need for SIM swaps.
The eligible line was a non-smart phone ... called and asked for an upgrade swap. The whole process took no more than 10 minutes including hold time. I had to give them the IMEI number for the new phone and they swapped the line from my iPhone 4S to the iPhone 5...no need for SIM swaps.
I used my wife's upgrade to get my iPhone 5. She just has a flip phone, she always drops her phones so she is scared to get a smart phone.
I went into the AT&T store and cross upgraded no problem. My number already had a data plan so when they activated the phone for me it took my data plan.
I went into the AT&T store and cross upgraded no problem. My number already had a data plan so when they activated the phone for me it took my data plan.
Where did you get this done? I am in the US. I called a few AT&T stores about this and some said they would do it, and others said told me to contact a corporate store. I explained to them that I used my eligible upgrade in November, and I want to cross upgrade using a different line under the same plan that is eligible for an upgrade. My line would be a smartphone line but the line's upgrade I would be using would still be a basic phone line. I told them that I understand the iPhone uses a different sim card and I asked if I would be able to use the upgrade for me, and keep the line whose upgrade I would be using to remain a basic phone with a regular sim card. I was told that BOTH lines would have to have a data plan - and this does not seem right. Why would the basic phone line need a data plan to do a cross upgrade? How do I know if the AT&T store is a corporate store or not?
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Why would I need to put a data plan on the upgraded line if it would remain a basic phone line? I would just want to use the upgrade for the line for myself to get a smartphone (which I know I would need a data plan for), not upgrade the phone basic phone itself.
You don't need to add data to the upgraded line. They actually don't do anything with that line but use the upgrade. It's an easy process and only takes like 10 minutes. I'd rather do it in a store just incase they fry the sim, but it can be done over the phone too.
I went into my local AT&T store here in San Diego, Carmel Mountain Ranch. As I understood it, the representative just activated the phone with my number instead of my wife's number. The upgrade counted against her number, and it extends her contract two years (we have a shared family plan), but physically instead of activating the phone on her number, he activated it on mine. So nothing changed, my data plan carried over. He said they do them all the time. The guy in front of me did the same thing. I think we marry so we always have an upgrade available.
I'm not sure how you can tell if it is a corporate AT&T store, perhaps if you use the store locator on the AT&T site.
I'm not sure how you can tell if it is a corporate AT&T store, perhaps if you use the store locator on the AT&T site.
