CS/AT&T versus Verizon

Discussion in 'iPhone' started by mpossoff, Feb 11, 2011.

  1. mpossoff macrumors 68020

    Joined:
    Mar 21, 2010
    Location:
    Philadelphia
    #1
    Anyone who has both carriers notice s difference in customer service?

    My experience has been always a good experience after hanging up with att.

    With Verizon inmo terrible.
     
  2. gdjsnyder macrumors 6502a

    gdjsnyder

    Joined:
    Apr 19, 2010
    Location:
    Swoyersville, PA
    #2
    My experience is that AT&T are more friendly, compared to Verizon, who most of the time just sound rude, and they'd rather be doing anything but talking to you.

    However, Verizon is more helpful/knowledgable, where as I have gotten some of the dumbest of dumb AT&T reps.
     

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