CS3 and Contact Sheet error?

Discussion in 'Digital Photography' started by stuuke, Feb 12, 2008.

  1. stuuke macrumors regular

    Apr 19, 2004
    I'm getting a program error when I try to do automated contact sheets in CS3. If I leave the filename/caption off then it works fine otherwise it makes the contact sheets and then repeatedly shows the error message. I'm on an Intel Mac Pro. Has anyone else had this problem or do you have any suggestions? Thanks.
  2. stuuke thread starter macrumors regular

    Apr 19, 2004
  3. wasjoe macrumors newbie

    Feb 28, 2008
    I've gotten the same error, "Could Not Complete Your Request", which requires me to force-quit Photoshop. I haven't had time to get into a tech support queue, and this was the only mention of the problem I've found online.

    It's not every time I use Contact Sheet, though. It's intermittent, and I haven't figured out what's triggering it.

    I'm on an Intel Mac Pro quad, 4gb RAM, 10.5.1, CS3. Very annoying problem, and not one that I've seen mention of when people talk about known CS3/Leopard issues.

    Have you had any luck?
  4. Mr.Noisy macrumors 65816


    May 5, 2007
    I had the same error shortly after upgrading to 10.5.1, uninstalled and reinstalled cs3, now runs sweet in 10.5.2 without a problem :)
  5. phiberglass macrumors 6502a


    Oct 3, 2007
    Never tried contact sheets in CS3 although I remember seeing it and want to try it.
  6. wasjoe macrumors newbie

    Feb 28, 2008
    Unfortunately, Adobe hasn't altered the contact sheets command since at least Photoshop 7, but it's always been very functional and works fine... most of the time.

    I just upgraded to OS 10.5.2, so I'll see if the problem recurs.
  7. wasjoe macrumors newbie

    Feb 28, 2008
    Okay, the problem's still there in OS 10.5.2, and is repeatable.

    The error comes after Photoshop has finished creating a multi-page contact sheet, and the error persists until the program is force-quit. The exact text of the error is "Could not complete your request because of a program error," and has an "OK" button. Clicking OK causes the error to reappear.

    I'm on an Intel Mac Pro quad, 4gb RAM, 10.5.2, CS3 (Photoshop 10.0.1).

    Anyone have any thoughts about this?

    Stuuke, is this the same thing you were experiencing?
  8. wasjoe macrumors newbie

    Feb 28, 2008
    After re-reading Stuuke's initial post, I tried it with "filename as a caption" turned off, which eliminates the error, so it sounds like we have the same issue.

    Anyone have any thoughts?
  9. zoesbrat macrumors newbie

    Apr 20, 2008
    Contact sheet error in psd cs3

    I have the same problem and it is VERY frustrating. Actually from your post I learned how to at least GET contact sheets at all without the error, thank you. I was about to call Adobe and request a stepdown to CS2, which I jumped over. Hopefully patch soon to come. ps1001 patch did not help this problem for me.
  10. aj21 macrumors newbie

    Aug 22, 2008
    possible solution if a little long winded

    I have been having the same problem at work, seems only to affect people running CS3 on 10.5.4. I did find that removing the file extension got rid of the problem, which is fine if you only have 12 images in a folder. However I have just over 200! Does anyone have any news on a patch or fix from adobe at all?

    thank you

  11. Brannan macrumors newbie

    Nov 3, 2008
    Hi, i'm having the same problem with contact sheets - however i've found a workaround, although it only works if you have Indesign CS3 and Bridge CS3.

    Go into bridge, select the images you want a contact sheet created in, then go tools>InDesign>create InDesign Contact Sheet.

    Not quite as flexible as contact sheet II but at least it works!
  12. dakine85 macrumors newbie

    Sep 4, 2008
    @ Brannan:

    This is an AWESOME tip! :D I can't believe I didn't know InDesign could make contact sheets. For what I do (graphic design), this is a WAY better contact sheet than Photoshop's!

    I was having the same problem as the OP, and this is a great work around. I think I'll use InDesign for contact sheets even if there is a fix for PS in the future.

    For anyone who's interested, here's why I think InDesign's contact sheets are superior to Photoshop's:

    1. ID creates multiple pages of contact sheets in a single document (vs. PS's a million separate documents), making it much easier to save and print.

    2. Captions are created as a paragraph style, so you can make em whatever font you like (vs. PS's 3 font options)

    3. While ID will automatically create strokes around each photo and caption...these frames are all object styles, so you can easily remove the strokes.

    4. Since it's in InDesign, there are master pages, so you can easily put in headers and footers (titles, dates, page #, etc.)​

    I love it....and I can't believe I didn't know about this earlier!

    I think this works in Bridge and InDesign from at least CS2.
  13. rhysennin macrumors newbie

    Apr 1, 2009
    InDesign fix doesn't work for images in folders

    After installing Leopard, I cannot create contact sheets with file names from PhotoShop. Unfortunately, the InDesign fix suggested here does not work when you are creating contact sheets for images organized in folders. Typically, I make a set of contact sheets for hundreds of images organized in numerous folders. This was no problem in PhotoShop because you could click "Include all Subfolders" when you chose the source images.

    Update: In the end I reinstalled the Photoshop component of Adobe CS3 and all is well. Thanks to all of you for your assistance.
  14. mmoriarty macrumors newbie

    Sep 24, 2009
    Contact sheet fix

    I started having the same problem recently. I noticed that when I started a contact sheet I would get a quick message "Initializing Text Tool" for just a second or so after it grabbed the first image, the contact sheet would finish and then I would get the error.
    Try this before running the contact sheet . . . Open a document (any photoshop document or just open a new document) and get the type tool and type anything . . . If I do that first then I don't get the "Initializing Type Tool" message when the contact sheet starts and it finishes normally with no error.
  15. hfreeman macrumors newbie

    Nov 4, 2009
    mmoriarty is a genius

    Thanks, mmoriarty, your trick worked!
  16. SmittyNY macrumors newbie


    Jun 17, 2012
    Bklyn, NYC
    Create InDesign Contact Sheet failed to load properly:

    I'm experiencing complications when creating a contact sheet using inDesign CS3. I'm selecting .JPEG images using Adobe Bridge CS3 on an Apple PPC; to create using inDesign. I've confirmed that all of the startup scripts are checked in Bridge's preferences. I've navigated down to:

    Hard Drive:Applications:Adobe Bridge CS3:presets:

    After I placed ContactSheet_ID.jsx in Presets folder nothing worked.


Share This Page