CS6 Programs Crashing

Discussion in 'Mac Apps and Mac App Store' started by sgravel, May 31, 2013.

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  1. sgravel, May 31, 2013

    sgravel macrumors newbie

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    May 31, 2013
    #1
    Running Mac OS X 10.7.5 Lion
    On opening CS6 programs they crashe and then a finder window comes up and also crashes. Any ideas on how to fix this would be helpful. Have tried the obvious. Want to try whatever I can before sending out to be fixed. Thanks
     
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  2. maflynn, May 31, 2013

    maflynn Moderator

    maflynn

    Staff Member

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    #2
    Did you uninstall and reinstall CS6? Make sure all the fonts included in the install are removed. It could be a corrupted font.
     
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  3. App King, Jun 1, 2013

    App King macrumors member

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    #3
    Have you added any addons such as filters, actions, fonts, etc?
     
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  4. sgravel, Jun 3, 2013

    sgravel thread starter macrumors newbie

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    #4
    Thanks, I will look into both of your suggestions. It could quite possibly be a font since some were added recently.
     
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  5. sgravel, Jun 3, 2013

    sgravel thread starter macrumors newbie

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    May 31, 2013
    #5
    Went through all the fonts and there were 3 corrupt. Deleted and still having the same problem. I think it might be a finder issue. I've attached the crash log
     

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  6. benwiggy, Jun 3, 2013

    benwiggy macrumors 68020

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    #6
    That's a picture of the first few lines of the crash log. Ideally, the whole thing attached as a text file would be useful.

    If in doubt, trash the Adobe Creative Suite preferences in your user account's Library/Preferences folder. Usually Bridge is to blame.

    Uninstalling and reinstalling the whole suite is rarely necessary.
     
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  7. sgravel, Jun 3, 2013

    sgravel thread starter macrumors newbie

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    #7
    It crashes when that log comes up and that's the only way to save it after that. Will try what you suggested.
     
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  8. sgravel, Jun 3, 2013

    sgravel thread starter macrumors newbie

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    #8
    Have tried reinstalling, deleting prefs and anything else mentioned and it's still crashing. Was able to open an InDesign document from the open menu but upon opening it directly from the server, it crashed. Every time it crashes a new error code comes up in the log.
     
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