CS6 Programs Crashing

sgravel

macrumors newbie
Original poster
May 31, 2013
5
0
Running Mac OS X 10.7.5 Lion
On opening CS6 programs they crashe and then a finder window comes up and also crashes. Any ideas on how to fix this would be helpful. Have tried the obvious. Want to try whatever I can before sending out to be fixed. Thanks
 

maflynn

Moderator
Staff member
May 3, 2009
65,052
30,980
Boston
Did you uninstall and reinstall CS6? Make sure all the fonts included in the install are removed. It could be a corrupted font.
 

sgravel

macrumors newbie
Original poster
May 31, 2013
5
0
Thanks, I will look into both of your suggestions. It could quite possibly be a font since some were added recently.
 

benwiggy

macrumors 68020
Jun 15, 2012
2,186
15
That's a picture of the first few lines of the crash log. Ideally, the whole thing attached as a text file would be useful.

If in doubt, trash the Adobe Creative Suite preferences in your user account's Library/Preferences folder. Usually Bridge is to blame.

Uninstalling and reinstalling the whole suite is rarely necessary.
 

sgravel

macrumors newbie
Original poster
May 31, 2013
5
0
It crashes when that log comes up and that's the only way to save it after that. Will try what you suggested.
 

sgravel

macrumors newbie
Original poster
May 31, 2013
5
0
Have tried reinstalling, deleting prefs and anything else mentioned and it's still crashing. Was able to open an InDesign document from the open menu but upon opening it directly from the server, it crashed. Every time it crashes a new error code comes up in the log.