CSS email completely wrong?

[bmonster]

With everyone checking their shipping status, people were also talking about receiving their CSS's. Since my shipping status is still currently "not yet shipped" even though i ordered at 6:47 am PST. I checked my CSS and it is completely wrong. For one, the phone number listed is only for the main line on the account, and it says that it is a "Nokia 6340i" which I don't know if we have EVER had. I looked it up and it's ancient anyway. The CSS is dated 6/16/10 and I received it at 2 am on 6/17/10 so I know it is current, and is most likely from preordering the iPhone, but why is it completely wrong? Should I be worried? Also, if anyone else can check, is AT&T's account management currently down?

 

[pugnut]

With everyone checking their shipping status, people were also talking about receiving their CSS's. Since my shipping status is still currently "not yet shipped" even though i ordered at 6:47 am PST. I checked my CSS and it is completely wrong. For one, the phone number listed is only for the main line on the account, and it says that it is a "Nokia 6340i" which I don't know if we have EVER had. I looked it up and it's ancient anyway. The CSS is dated 6/16/10 and I received it at 2 am on 6/17/10 so I know it is current, and is most likely from preordering the iPhone, but why is it completely wrong? Should I be worried? Also, if anyone else can check, is AT&T's account management currently down?

AT&T will not update the page until it actually ships-- there is no interim step of Prepared for Shipment. Unlike Apple, who figured out that people will not call if they were made aware of the most current status online, AT&T has not figured that one out yet.