note: I posted this in another thread but it got buried in a bunch of useless arguing about at&t trying to screw people, burn their homes, steal their babies, etc. If you choose to partake in a discussion about those things, please find a different thread. This one is for anybody who has useful and factual comments. Now, for anyone who is in the same boat as me... a) under contract with at&t b) bought the iPhone last year c) sold it a few weeks ago (to pay for the new one) d) downgraded to standard voice plan (dropped the iPhone data portion) I just spoke with at&t on the phone and she reassured me that I am eligible for the $199 or $299 pricing scheme. I even had her double check with a manager (who confirmed it) and had her note the account with our conversation details. Please do not take this as the truth, it is simply my scenario. I've been with at&t for over a year, have decent to good credit, and have made my payments on time for the duration. It seems to be up to at&t to decide whether or not to allow you to be eligible on a case by case basis. This can be a good thing because it can give you some wiggle room and the ability to argue your case to at&t. If that CSR is unwilling, simply move on to the next. This isn't a cut and dry, one size fits all plan anymore, you just have to know how to play the game.