Carrier Current upgrade program T-Mobile owners out of luck?

Discussion in 'iPhone' started by edtorious, Sep 9, 2016.

  1. edtorious macrumors 65816

    edtorious

    Joined:
    Aug 14, 2007
    Location:
    San Diego, California
    #1
    To those currently in the IUP and with T-Mobile, were you guys able to preorder and upgrade online?
     
  2. CaptOblivious macrumors member

    Joined:
    Sep 29, 2014
    #2
    Nop, none of the stores had any T-mobile in stock so out of luck. sucks.
     
  3. BlueGoldAce macrumors 68000

    Joined:
    Oct 11, 2011
    #3
    Went to my local apple store. They said apple is no longer doing the annual upgrade program. He showed me the memo.

    Phone rep repested the same thing.
     
  4. CaptOblivious macrumors member

    Joined:
    Sep 29, 2014
    #4
    Well that makes no sense you can even sign up for it online.
     
  5. BlueGoldAce macrumors 68000

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    Oct 11, 2011
  6. CaptOblivious macrumors member

    Joined:
    Sep 29, 2014
    #6
    but IUP is carrier agnostic can someone else confirm?
     
  7. BlueGoldAce macrumors 68000

    Joined:
    Oct 11, 2011
    #7
    I agree. It makes no sense, but that is what I was told in store, while they sign someone else up next to me for Verizon and another person for ATT
     
  8. justinf77 macrumors 6502

    Joined:
    May 18, 2003
    #8
    I was on the Apple Store around 3:03 AM as soon as I could get it load, and it seemed like there were ZERO in-store pickups available for both jet black and black in the entire NYC area.
     
  9. BlueGoldAce macrumors 68000

    Joined:
    Oct 11, 2011
    #9
    Zero pickups available for T-Mobile for any of these variants in the Indiana Chicago Illinois area
     
  10. CaptOblivious macrumors member

    Joined:
    Sep 29, 2014
    #10
    Or Ohio. There were zero Iphone 7plus. <insert conspiracy theory here>
     
  11. BlueGoldAce macrumors 68000

    Joined:
    Oct 11, 2011
    #11
    I just find a lack of transparency to be annoying. I have no idea how this is going to affect current TMobile users on the upgrade program. But it should have been made clear that this was not available for new customers. I was up half the night, and then I wasted time driving to the Apple Store
     
  12. CaptOblivious macrumors member

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    Sep 29, 2014
  13. jmann macrumors 604

    jmann

    Joined:
    Dec 8, 2007
    Location:
    bump on a log in a hole in the bottom of the sea
    #13
    I was able to get in-store pickup for a rose gold T-Mobile 7+ AUP at a Dallas Texas store but it went quickly. None of the stores seemed to have any jet black.
     
  14. BlueGoldAce macrumors 68000

    Joined:
    Oct 11, 2011
    #14
    Were you able to sign up for the upgrade program?
     
  15. mainevent1536 macrumors member

    mainevent1536

    Joined:
    Dec 28, 2010
    Location:
    Boston, MA
    #15
    I just came from the Apple Store and they have ZERO clue about anything. They pass the buck onto t-mobile saying it's their fault. Basically I was told they can not do anything for preorders in store currently because the product is not out yet and kept trying to direct me to use the app.

    So in other words will probably have to try our luck on launch day :-/.
     
  16. jmann macrumors 604

    jmann

    Joined:
    Dec 8, 2007
    Location:
    bump on a log in a hole in the bottom of the sea
    #16
    I am already enrolled. I used the app and just clicked "upgrade device." The first store I wanted didn't have any reservations immediately in any color. The second store did but only in rose gold. So looks like I'll have rose good again. :-/

    The in-store reservations went extremely quickly.
     
  17. GIZBUG macrumors 68000

    GIZBUG

    Joined:
    Oct 28, 2006
    Location:
    Chicago, IL
    #17
    I'm at the Apple Store now, I'll see what they say
     
  18. BlueGoldAce macrumors 68000

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    Oct 11, 2011
    #18
    Thanks. Keep us updated!
     
  19. GIZBUG macrumors 68000

    GIZBUG

    Joined:
    Oct 28, 2006
    Location:
    Chicago, IL
    #19
    Currently own my 6 and not enrolled in the Apple upgrade program. Want to see value for my phone and if I'm eligible for the program. If not I'll go next door to T-Mobile
     
  20. superflush macrumors 6502a

    Joined:
    Apr 6, 2009
    #20
    Well, they advertised all 4 carriers at the event. So, very strange for Apple Store staff to be saying that T-Mobile is no longer a part of the Apple Upgrade Program.
     
  21. mainevent1536 macrumors member

    mainevent1536

    Joined:
    Dec 28, 2010
    Location:
    Boston, MA
    #21
    They aren't saying that T-mobile is not a part of the program. They are stating that online can not be done due to an issue on T-mobile's end. Until the phone comes out, it's full price or nothing.
     
  22. BlueGoldAce macrumors 68000

    Joined:
    Oct 11, 2011
    #22
    Alright.

    I was told no upgrade program period, but your answer sounds more reasonable.

    It's unfortunate we can't pre-order. It really is.
     
  23. GIZBUG macrumors 68000

    GIZBUG

    Joined:
    Oct 28, 2006
    Location:
    Chicago, IL
    #23
    Was told u have to come in launch day. They can enroll u if your with TM only if they have that phone in stock. Not in stock they can't do anything for u. They said it's due to TM and their account inventory system. Shame
     
  24. BlueGoldAce macrumors 68000

    Joined:
    Oct 11, 2011
    #24
    I was told no, period. But I imagine that what you and the other poster are saying is more likely the correct answer.
     
  25. Chatter macrumors 6502a

    Joined:
    Jun 10, 2013
    Location:
    Uphill from Downtown
    #25
    TMO is offering free IP7 with old IP trade in. Got the link and reserved mine online just now. Traded in IP6. Im not on Jump or anything if that helps.
     

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