CURRYS Allocated but no tracking number for DHL

Discussion in 'iPad' started by der boons, Mar 29, 2011.

  1. der boons macrumors member

    der boons

    Joined:
    Jun 9, 2008
    #1
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

    Order acknowledged on Friday at 6.30pm

    Security call on Sunday at 12 noon closely followed by a order processing email and PDF receipt.

    Despite these emails I have still to receive my DHL tracking number and order confirmation. I have spoken to CS a number of times in the last twi days trying to chase this up and been given the following information:

    1. Sunday lunchtime there were 260 of my model 64gb 3G black in stock so I would be allocated one and would get delivery email later in the day. I didn't!

    2. Monday am I got a guy who read a script saying they would fulfilled the three business days delivery on the website but due to demand they were taking a long tine but to expect my DHL delivery email later.

    3. 7.45pm just before. CS closed I spoke to another operator as once I again I hadn't got my email. After going through all the security bumph she told ne that my order had in fact been released and that I would again receive an email when DHL picked it up for delivery.

    So this morning there is not surprisingly no email still. I guess I was just wondering how many others there are in this situation who feel they may be being fed the same nonsense from Currys/DSG group. I was wary of ordering from then anyway because let's face it we all know their service is usually shocking but I can't help feeling I'm just being strung along before I get the inevitable bad news.

    Anyone else?
     
  2. DragonUKHK macrumors member

    Joined:
    Mar 28, 2011
    #2
    I ordered my ipad2 from currys just after 5pm Friday night at launch. I received my tracking number yesterday around lunch time. Now today it says on the DHL website it's out for delivery!
     
  3. der boons thread starter macrumors member

    der boons

    Joined:
    Jun 9, 2008
    #3
    Congratulations! :)

    You must have been one of the lucky ones. Very jealous and still hoping mine actually exists.
     
  4. cazz2708 macrumors member

    Joined:
    Mar 22, 2011
    #4
    i just spoke to cs for the first time and they said yes its been released and that ive been allocated one and that i would get a phone call with the next 48 HOURS!!!!, to confirm all the details etc, to me its taking the piss really, yeh i no theres been a massive demand but how hard is it for someone to get dhl to collect it and give a tracking email!!!
     
  5. jjfeltham macrumors member

    Joined:
    Mar 28, 2011
    #5
    Am in same boat as original poster.

    Ordered bout 5:15 and had confirmation email, security call, email saying order being prepared and then nothing.
     
  6. DragonUKHK macrumors member

    Joined:
    Mar 28, 2011
    #6
    Cheers, let's hope it all arrives problem free
     
  7. gooner2011 macrumors newbie

    Joined:
    Mar 28, 2011
    #7
    im in the same boat, ordered on friday at 7:15pm, still apparently waiting dhl to collect it
     
  8. mimeArtist macrumors member

    Joined:
    Mar 1, 2010
    #8
    Just got my DHL number and it's been picked up, i ordered at 5:03 on Friday... so hopefully will arrive tomorrow... i ordered a 32 gb white with 3g... so maybe a more obscure order?
     
  9. Wilsonwiz macrumors newbie

    Joined:
    Mar 29, 2011
    #9
    I rang them Sunday morning on a whim to see if they had any left. I was told they had the 16gb wifi iPad 2 in stock and would take 3-5 day delivery. I asked the guy to double check and he confirmed it was in stock. I got an email this morning saying there is a problem with the time frame. I rang up and was told it's out of stock and I wasn't allocated. Currys are a nightmare.
     
  10. DragonUKHK macrumors member

    Joined:
    Mar 28, 2011
    #10
    Yea mine did arrive today, however unfortunately it has the screen bleeding issues, will try take it back to apple store for a less problematic unit
     
  11. der boons thread starter macrumors member

    der boons

    Joined:
    Jun 9, 2008
    #11
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

    Nightmare on the light bleed. Sorry to hear that.

    Finally got a tracking number today and it's on it's way north from Lincoln. Fingers crossed for tomorrow!
     
  12. ct2k7 macrumors 603

    ct2k7

    Joined:
    Aug 29, 2008
    Location:
    London or Florida
    #12
    I ordered from PCW, but, I'm on a forward order (allocated back order?). Email said 3-5 day wait. No security call yet. PCW have debited the money from my card though. Quick to take money, just not as, or even remotely, with delivery and CS.
     

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