Custom ringtone not working

Discussion in 'iPhone' started by chanerz, Sep 26, 2017.

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  1. chanerz, Sep 26, 2017

    chanerz macrumors 65816

    Joined:
    Jul 7, 2010
    #1
    I have Iphone 8 plus and have the ios 11. My custom ringtone is not working at all. I've done everything. This is more like a software issue.
     
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  2. Newtons Apple, Sep 26, 2017

    Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    If you phone rings with other ringtones, it would be strange indeed to call it a hardware problem because your ringtone did not work.
     
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  3. chanerz, Sep 26, 2017

    chanerz thread starter macrumors 65816

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    Jul 7, 2010
    #3
    my custom mail, im, and text tone works. Not the ringtone for the calls.
     
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  4. Phil in ocala, Sep 26, 2017

    Phil in ocala Suspended

    Phil in ocala

    Joined:
    Jul 14, 2016
    #4
    Not unusual...my custom ring tone in 5C stopped working too.
     
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