Custom ringtones work "sometimes"

Discussion in 'iOS 10' started by iPcdebb, Jul 5, 2017.

  1. iPcdebb macrumors member

    iPcdebb

    Joined:
    Feb 26, 2011
    Location:
    Tampa, FL
    #1
    Hello all. It seems that for the last few days when my phone rings, it's the basic ringtone. I have a custom ringtones for all calls (dowloaded from the store) and a couple of custom tones for certain contacts. I first noticed the problem last week when my mom called, the number showed up but it wasn't "matched" with my contact list, her picture and name wasnt showing, just the number as if it wasn't in my contacts. It's been weird ever since.

    I've done things such as picking a different tone then switching back, rebooting the phone. I posted on a FB group and a couple of people mentioned they had the same issue. I don't remember doing any iOS update recently, no new apps, just updates that come thru.

    Anybody can shed light on this?
     
  2. mrex macrumors 68020

    mrex

    Joined:
    Jul 16, 2014
    Location:
    europe
    #2
    same thing... ihavent changed anything, and i noticed that my phone rang oddly. no clue about the issue... i see the name though but the ringtone is wrong.
     
  3. iPcdebb thread starter macrumors member

    iPcdebb

    Joined:
    Feb 26, 2011
    Location:
    Tampa, FL
    #3
    Okay, so this sounds like an iOS issue, bad update or something. I may visit an Apple store today to investigate further.
     

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