Customers Ask: Is Apple Going Rotten?

Discussion in 'Apple, Inc and Tech Industry' started by alebar14, Oct 3, 2007.

  1. psychofreak Retired


    May 16, 2006
    Apple can be horrible and great...

    I was disgusted when they claimed my Macbook's random shutdown was my fault...but joyous when they later upgraded my laptop to C2D :)
  2. CashGap macrumors 6502


    Sep 15, 2007
    Music City, USA
    When even the enemy likes Apple...

    I'd expect a PC Magazine survey to be aligned with their editorial position... very anti-Apple. But their respondents gave Apple top marks in all categories.

    From PCMag...
  3. suneohair macrumors 68020


    Aug 27, 2006
    Apple has been rubbing me the wrong way lately.... A Mac Pro update would bring me back on their side :D
  4. LizKat macrumors 601


    Aug 5, 2004
    Catskill Mountains
    I read that ilounge thing and think it's overall a documentation of how ridiculously spun out the idea of "customer entitlement" has become.

    It's a total crock to buy something and then insist that it includes vaporware added on by one's impatient imagination as the days pass after purchase.

    Wishlists for enhancement are one thing; thinking you bought something that's not included in what you bought is just plain silly.
  5. Dont Hurt Me macrumors 603

    Dont Hurt Me

    Dec 21, 2002
    Yahooville S.C.
    Apple is a strange beast to say the least, moving all production out of california sucked, ignoring the gaming consumer for years and years is pretty poor, it also ignored TV just as well and the lack of quality control since moving factories to communist China is icing on the cake. That Apple isnt as fresh as it use to be.
  6. GimmeSlack12 macrumors 603


    Apr 29, 2005
    San Francisco
  7. decadentdave macrumors 6502

    Sep 11, 2007
    Apple is a corporation like any other. It all comes down to the bottom line. I'm ironically beginning to see parallels to Microsoft. The difference being that Apple's products actually work most of the time. But yeah, I've become disillusioned myself. I'm not drinking the :apple: kool-aid.
  8. LizKat macrumors 601


    Aug 5, 2004
    Catskill Mountains
    Well which "apple" koolaid, really. There are a lot of flavors of koolaid out there and Apple is not who's pitching most of it. I mean there seem to be lots of people seeming to speak for Apple who are not Apple, seeming to define Apple's path who are not Apple, etc. Analysts. Bloggers. Free lance developers. Hackers. Scriptkiddies. Switchers who bought the macbook but are still PC users in their heads (and in their posts). And then it's always interesting to hear the competition try to define Apple koolaid.

    Apple is being Apple. What it has said so far seems like Apple of yore. Issuing human interface guidelines for iPhone dev. Starting out with sandboxed stuff to keep the whole thing from turning into jelly while wishlists march into specs march into web 2 apps march into.... stay tuned, eh? Sounds similar to Apple's usual approach. Just because some people want to stuff the whole dev cycle into nanoseconds doesn't mean that's how it should go, or that we should throw up our hands in disappointment and assume that "not now" means "in ten years".

    I am really astounded at the tone of various "disappointed" iPhone-related posts. One would think the iPhone has been amongst us for 18 months, like my Motorola E815 or whatever that thing is on my Verizon contract. It has on it exactly what it had on it when I got it. It works and I'm not complaining about that. I do remain rather mystified about the jacked up demands and expectations that have already been put to the iPhone, so much more amazing out of the box.
  9. MacNut macrumors Core


    Jan 4, 2002
    I would say the big tip of was when Apple Computer became Apple Inc. They are focusing more on gadgets then computers.
  10. CalBoy macrumors 604


    May 21, 2007
    I think part of that has to do with the fact that gadgets are now more a part of the computer world than ever before.

    When Apple first (like most other companies) got into the computer business, the computer was a stand-alone device for the most part. Sure, a printer (if you could afford one), maybe a few other niche things, but that was it. Now, your computer is your TV, your phone's hub, your method of written communication (who still sends out regular mail?), your music organizer, etc. Apple is offering you a computer and everything else (literally) you could/would need/want to go with that computer. It is not only a survival tactic, but it seems to be a flourishing tactic as well (from a business perspective).

    I think that as long as Apple stays on top of its computer line (ie, doesn't neglect it), more gadgets are only a good thing. It gives me more choices, and pushes for more innovation, because let's face it: no one innovates like Apple.

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