Hi, my ipod touch (2nd gen, 8 gig) Was in mid software update and it cut off. There's a huge crack on the screen, that was from last year, i can still use it just fine, but apple won't help me because of the crack. The ipod won't turn on and it won't charge, my computer also won't read it. It says USB device not recognized. I've tried resetting by holding the home and power button but that hasn't worked. Can anyone help/has this happened with anyone?