Damaged band - free replacement !

[s66]

x

 

[3lionsbecks]

Was there a limit on the value of your replacement? Could you have gotten the link band for example?

Nice service from Apple. Good to hear some positive stories on here

 

[s66]

x

 

[3lionsbecks]

No idea to be honest. It never was about money or value.

I had expressed concern over them not selling the black one anymore early in the conversation with the Genius. I was told that they sometimes have stock just to replace things, and that it would be checked. A bit later there was the confirmation that they would be unable to replace it with the same band I had. At that point I was asked what I wanted instead and the genius had a long scrolling list on his iPad, but since I knew what I wanted, I didn't read any of the options, and just said what I wanted.

Had it not turned out like it did, I would likely have bought the milanese loop on my way out.

Cool. I was just curious if they would have allowed for that. I guess it would have been better for them just to refund your money rather than go with the more expensive option. Good on them for making you satisfied with your purchase.

 

[SoN1NjA]

If you really love the Black Leather Loop you can pick one up online
But it is really nice that they gave you a more expensive band just to make you happy

 

[44267547]

If you really love the Black Leather Loop you can pick one up online
But it is really nice that they gave you a more expensive band just to make you happy

The leather loop and Milanese are the same price. He didn't get a more expensive band. It's equal in value.

 

[s66]

x

 

[SoN1NjA]

The black leather loop is NOT available from Apple anymore all they have are a "gray" and a "midnight blue". Checked both the local and the US versions of the store. And it was confirmed by Apple that they don't even have anything left over to do swaps with.
I'm not into knock-off products.



The black milanese loop is 199 USD, the leather ones are 149 USD in the US online store, similar pricing on my local store.

I mean from somewhere else

 

[44267547]

The black leather loop is NOT available from Apple anymore all they have are a "gray" and a "midnight blue". Checked both the local and the US versions of the store. And it was confirmed by Apple that they don't even have anything left over to do swaps with.
I'm not into knock-off products.



The black milanese loop is 199 USD, the leather ones are 149 USD in the US online store, similar pricing on my local store.

You're correct. I forgot the Black Milanese is $50.00 more. You should post a picture sometime to see it paired with your Watch.

 

[BarracksSi]

Cool.

Now to figure out how to damage my still-excellent Sport band and "trade up" to the Link bracelet.. Hm.. how likely are they to go for it? 😉

 

[44267547]

Cool.

Now to figure out how to damage my still-excellent Sport band and "trade up" to the Link bracelet.. Hm.. how likely are they to go for it? 😉

I own the regular and black stainless bracelets. Not cheap, but one of the most intriguing pieces of jewelry I have owned with the ingenuity of the link removal. I believe Apple stated it takes nine hours to manufacture each strap.