Dammit!

[thelumpya2]

my new phone has a bizzare little black spec in the middle of the screen, as if there's some dust under there or something.

I want to replace it, but am worried they'll say Its a scratch and that I did it, not to mention I won't likely be able to get a replacement for a while..

 

[IndianaSolo]

Take it to the store and get a new one.

Same thing happened on day 1 of the iPad launch to my iPad. I received it via fedex and after a few hours noticed a bit of dust under the screen. I called the 800 number, they checked my local Apple store and told me to go ahead and go in for a replacement.

I went in, showed it to them and about 15 minutes later got a new one. On day 1 they have to make a detailed return (that's why it took 15 minutes or so) report.

So, my advice, call 800 number and/or go to your local Apple store.

Good luck!

 

[thelumpya2]

Take it to the store and get a new one.

Same thing happened on day 1 of the iPad launch to my iPad. I received it via fedex and after a few hours noticed a bit of dust under the screen. I called the 800 number, they checked my local Apple store and told me to go ahead and go in for a replacement.

I went in, showed it to them and about 15 minutes later got a new one. On day 1 they have to make a detailed return (that's why it took 15 minutes or so) report.

So, my advice, call 800 number and/or go to your local Apple store.

Good luck!

on the phone with my local store now, I was just there this AM and picked up my reserved phone, but with volume of people they'll see today, I am doubtful that they'll have a replacement phone for me tonight after work.

 

[IndianaSolo]

Ooh, bummer. Maybe they can hold one for you if it looks like they are running low on stock. Best of luck on getting a "perfect" one today though.

 

[getatkyill]

I had the same problem around the time the iPhone 3GS launced and I can't recall the amount of times I replaced that phone because of that issue and similiar issues such as light leaking, dust and hairline scratches.