dark spot on screen

[teabone13]

hi MR

I just found a dark spot on the upper left corner. it approx 1/2 the size of an app and it does not change/move. I'm sure this is not normal? can it be replaced free of charge? it has not been abused or mishandled. it's pristine and less than a month old.

any help would be appreciated.

Ty

 

[JayLenochiniMac]

A member reported a similar defect and you should be able to swap it out.

 

[testcard]

https://forums.macrumors.com/threads/dead-spot-of-black-mass-appears-on-oled-watch-screen.1903214/

 

[teabone13]

thanks. did not see that post. Apple said it should be a free replacement. I just hope they don't say users fault and charge me the replacement cost. I watch was babied.

 

[Newtons Apple]

thanks. did not see that post. Apple said it should be a free replacement. I just hope they don't say users fault and charge me the replacement cost. I watch was babied.

Unless there is obvious damage to the watch case Apple will change out with no problem.