Das Keyboard Profressional 4 "Clicky" Issue

Discussion in 'Mac Accessories' started by vizfxman, Aug 11, 2015.

  1. vizfxman macrumors regular

    Joined:
    Mar 31, 2010
    Location:
    Los Angeles
    #1
    Hi All,

    A few months ago I bought a Das Keyboard Pro 4 with the blue switches for my Mac Pro. I absolutely love it.

    It worked like a charm for all that time until now. Lately the shift keys don't work. To make a capital letter I have to Caps Lock.

    I thought it might be the keyboard setup but no matter what I do it doesn't work.

    As a disclaimer, someone at a party spilled liquid near the keyboard--not on it--and the whole keyboard looks clean and clicks like there's no tomorrow. I only bring this up because the only thing I could find online about non-working keys for mechanical keyboards is spills. But that's sticky wet keys. I don't have that.

    I can't find anything online in searches. Das Keyboard's support sucks and in fact their warranty says to go back to the retailer I got it from, which is Amazon.

    Any help or experience with this?
     
  2. thedeske macrumors 6502a

    Joined:
    Feb 17, 2013
    #2
    Amazon is very good with returns/exchange. Go to your orders and fill in the request.
     

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