Data recovery recommendations

Discussion in 'iMac' started by srlama1, Sep 21, 2015.

  1. srlama1 macrumors newbie

    Sep 21, 2015
    My 2007 iMac finally but the dust...with nearly ten years (my child's entire life) of photos. Have had two IT friends monkey with the drive, both concluding that forensic recovery is best option.

    Does anyone have a ballpark cost for this, and guesses about whether that cost is likely to fall if I hold onto the drive for a couple of years? We don't have a thousand bucks for data retrieval at the moment.
  2. Samuelsan2001 macrumors 604

    Oct 24, 2013
    It depends on what is wrong with the hard drive but seems to be around the $250 mark.

    Hanging onto it just means it's more likely the data will be corrupted over time the quicker you do it the more chance they have to recover it all.

    Of course the takeaway lesson is to always have a backup of your data, external drives are cheap and easy to use and bring great peice of mind.
  3. Fishrrman macrumors G4


    Feb 20, 2009

    You haven't really told us much about what seems to have gone wrong.

    If the internal hard drive has a -hardware- failure, forensic data recovery may be the only way to get the files from the platters, but be advised that this is a VERY expensive service -- expect to pay $750-1,000. Perhaps even more.
    However, if you use such services, you only pay "the big bucks" IF they are successful in pulling the data out.

    If the hard drive has had a -software- failure (usually corrupted directory or perhaps corruption in the system software that prevents it from booting), you may be able to recover the files yourself with a small cash outlay (for another drive).

    The 2007 iMac has a firewire port.
    Have you tried connecting it to another Mac by using firewire target disk mode?
    What kind of results do you see?
    If you get an error message, what is it?
  4. Chloec macrumors member


    Nov 27, 2014
    Hello. If your iMac can't open, you can use other Mac to connect with your iMac. I know i from a friend, he use a macbook to connect with the old one. Then use a third-party data recovery program to recover his lost file. I don't know whether or not this solution can use in your iMac 2007, but it is worth trying.
    Remember always sync your important files to other place, like iCloud or other network disc.
  5. Thrifty1 macrumors regular

    Nov 21, 2009
    A buddy had his iMac hard drive fail with over 4 years of photos lost. A data recovery firm could not get the info from the drive. He called to see if I could help as his wife was very upset. I was able to remove the drive, hook it up as an external drive and use data recovery software to get his files transferred to another drive. About 200GB of data.

    The problem was the drive would overheat and shut down within minutes of any big data transfer. The data recovery firm just tried to transfer / recover the data "in bulk" and it always failed as the drive would overheat.

    I plugged the drive into my iMac and opened my office window (it was winter and cold outside). I also had a small fan about 6 inches from the hard drive and blowing air on it at high speed to help keep it cool. I would just transfer a few GB of data and then let the drive sit for a minute to cool down. If I tried to transfer too much at once, the drive would still overheat.

    This took several hours, but saved all their photos and some other files from their computer.

    Yours may be a different issue, but it could be worth a try.
  6. rocknblogger macrumors 68020


    Apr 2, 2011
    New Jersey
    I just recovered all my data from a drive that wouldn't mount with Data Rescue 4. I had 1.5TBs of photos that were all recovered
  7. matreya macrumors 65816


    Nov 14, 2009
    10 years of photos and you couldn't manage to buy a backup drive... in a word, unwise.

    Do you know what tools your 'IT friends' used to try and recover your files?

    Data recovery specialists are very expensive. Unless you can use software like Data Rescue 4, you're screwed.
  8. Fishrrman macrumors G4


    Feb 20, 2009
    rock wrote above:
    "I just recovered all my data from a drive that wouldn't mount with Data Rescue 4. I had 1.5TBs of photos that were all recovered"

    Some time back I lost a partition full of mp3 files that would no longer mount (even though -other partitions- on the same drive continued to do so).

    Data Rescue could not mount the partition, so the process I used was to completely re-initialize the drive into a single (seemingly empty) partition.

    DR could then "see" the drive and it recovered the files.

    I was wondering how you got DR to see a drive that wouldn't mount in the finder?
    Perhaps there was an option available that I overlooked 'way back when...
  9. natallica macrumors 6502

    Mar 7, 2005
    Fairfax, VA
    Do you have the drive out of the computer?

    What make and model? If you can post a photo of the label or of the model from About This Mac I can tell you if it's a drive that has known issues to give you a better idea of what's wrong.

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