Can anyone recommend a reasonable (i.e. cheap as possible) data recovery service (London or UK based). Here's what happened: About two weeks ago my MacBook fell off the bed and immidiatley froze. I restarted the computer and nothing happened. I turned it on a second time and the drive spun, but again nothing happened. Since then the drive does not spin at all, but does make a faint clicking sound - it sounds like it is trying to spin. When I took the drive out and shook it (very very lightly) I could hear a rattle. It looks like there is physical damage. I emailed a data recovery service for a quote and based on the info I provided they said the "hard drive may be suffering from an electro-mechanical failure combined with bad sectors and unreadable blocks on your hard drive." (Any idea what this means?) Their very rough estimate is £450 to £850 + VAT. To be honest it's not the end of the world if I can't get the stuff back, but it would be nice. If I could get it recovered for less than £300 (£350 max) then I'll do it. Is this wishful thinking or it is not out of the realms of possibility? Really the main stuff I want back are documents - no more than a few megabytes. I plan to try to use Disk Warrior or other recovery software to see I can possibly create a disk image of the drive to work from. If not I'll focus on finding a data recovery company. As for why I didn't backup. My main computer is my iMac, which is well backed up. I rarely used my MacBook for critical / big work so I just manually transfer stuff over every now and then. I was planning to transfer data over to my iMac just before the drive died. Anyway, thanks.