Data Recovery stuck at 33,3%

Discussion in 'Mac Basics and Help' started by AnrBjotk, Sep 25, 2010.

  1. AnrBjotk macrumors member

    Joined:
    Jul 4, 2010
    #1
    So, I'm trying to recover some lost files. I put it on Data recovery 3. Everything went fine until the power in my house went out, stopping the entire process. NOW when I try to run the process, it just stalls at 33,3%, with no indication of how much time left...

    Any help?
     
  2. kainjow Moderator emeritus

    kainjow

    Joined:
    Jun 15, 2000
    #2
    I'd contact their customer support. Sounds like the app may be "frozen".

    A basic general troubleshooting tip: if an app appears stuck, an internal error may have occurred. In some cases, information about that error is logged, which can be accessed via /Applications/Utilities/Console.app. If that does show a recent error around the time the app stopped working, you could google that error or post here, and that may or may not lead you to a solution :)
     

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