Data spikes?

Discussion in 'iPhone' started by spartanrob, Aug 31, 2011.

  1. spartanrob macrumors 6502

    spartanrob

    Joined:
    Aug 4, 2008
    #1
    My daughter has the $15, 200 MB data plan. the last 2 months she has been going over. she is always on wifi at home. I went to ATT OLAM and have have noticed huge spikes of data, many in the middle of the night, but some during the day.

    Any way to figure out what is using so much data?

    For now, i've turned data off and wifi only until the billing cycle ends, but that's 12 days away.

    Any input appreciated.
     
  2. RotaryP7 macrumors 6502a

    Joined:
    Aug 31, 2011
    Location:
    Miami, FL
    #2
    It could be a lot of things.. Is she on facebook, twitter? A lot of those apps may stay running and they do use data. It's a fact when you leave your iPhone charging at night, you may notice some KB in data used. It's normal. It's also AT&T. Just turn data off every night and whenever she knows she won't be using it for awhile. When the iPhone is on, there's always data being used for some reason. Some you can't even notice sometimes though.
     
  3. blevins321 macrumors 68030

    Joined:
    Dec 24, 2010
    Location:
    Winnipeg, MB
    #3
    AT&T sometimes reconciles data usage during a bulk batch operation in the middle of the night.
     
  4. sulpfiction macrumors 68030

    sulpfiction

    Joined:
    Aug 16, 2011
    Location:
    Philadelphia Area
    #4
    What is AT&T OLAM?
     
  5. blevins321 macrumors 68030

    Joined:
    Dec 24, 2010
    Location:
    Winnipeg, MB
    #5
    Online account manager
     
  6. Apple OC macrumors 68040

    Apple OC

    Joined:
    Oct 14, 2010
    Location:
    Hogtown
    #6
    ^^^ this is most likely the reason
     
  7. saberahul macrumors 68040

    Joined:
    Nov 6, 2008
    Location:
    USA
    #7
    On a separate note, if she uses GPS on her iPhone - it is bound to use a lot of data.
     
  8. ParagJain macrumors 6502

    Joined:
    Jul 24, 2011
    #8
    I had this issue too, in India. I had switched off data completely on my phone and yet, for those days, i was being charged for the data downloads.

    For now, i have kinda moved to little expensive and higher limit plan and so far, seems to be in limit.

    is there a way, we can extract a log or something of that sort that tells us when we accessed data via 3G or via wifi ??
     
  9. sulpfiction macrumors 68030

    sulpfiction

    Joined:
    Aug 16, 2011
    Location:
    Philadelphia Area
    #9
    Thank you! I can't keep up with all these damn acronyms.

    Interestingly enough, I looked into my daughters data usage last month (she has a grandfathered unlimited data plan with AT&T) on a whim, and noticed that she had a HUGH spike in data starting in June. March, April & May she used about 500mb each month. June & July...1.8 & 2.0 gig. I asked her what she started doing since June and of course her answer was "I havent done anything different" lol...I have narrowed it down to her streaming Pandora as she drifts off to sleep.

    Anyway, what I would like to know is how you get to see the data useage by time of day? All I could find was a bar graph for each month. I would love to see a detailed chart of data useage by the hour.

    Thanks!
     
  10. spartanrob thread starter macrumors 6502

    spartanrob

    Joined:
    Aug 4, 2008
    #10
    When you log in to your account online, there is an area that shows actual usage. by default it shows everything, but you can filter it down to just show internet usage. It's in the "View Billed Usage" section

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    The other strange thing about this is, most if not all of these data spikes occur when her phone is connected to our home wireless network (ATT Uverse).

    that confuses me even more.
     
  11. RotaryP7 macrumors 6502a

    Joined:
    Aug 31, 2011
    Location:
    Miami, FL
    #11
    I actually use an app called Data Usage. It tracks data usage, realtime. It's 99 cents though.
     
  12. Carl G35c macrumors 6502

    Joined:
    Aug 14, 2008
    #12
    Did you miss this part? ATT will bill you for data at night usually for the whole day sometimes.
    Also, when your phone is put to sleep, wifi will turn off. So whatever is using data would be using ATT data
     
  13. spartanrob thread starter macrumors 6502

    spartanrob

    Joined:
    Aug 4, 2008
    #13
    I saw that about billing for the whole day, but the spike is not the only data billed for that day, there are a bunch of line items each day. Last night, we turned data off and left wifi on. we will see what happens.

    Are you sure that Wifi is off when the phone is sleeping? I've never heard that before.

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    Thanks, That looks promising
     
  14. Carl G35c macrumors 6502

    Joined:
    Aug 14, 2008
    #14
    positive. http://forums.att.com/t5/Apple-iPho...Off-in-Sleep-Mode-Consumer-Fraud/td-p/2547733

    If you are on wifi, put your phone to sleep by hitting the lock button. Wait a few mins and awaken it. You'll notice by the carrier signal, wifi won't be connected and will reconnect once again if wifi is available.
     

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