So we just shipped an iPod Touch 5th generation through an eBay sale. I just discovered that my daughter did not erase the iPod. It still has a 4 digit screen password and everything. I'm really not sure where to start to protect all the data and still help the purchaser use the device. I was going to log into iCloud and remove the device, but I'm still faced with needing to let the new user know the screen password so he can get in. Still, my daughter's personal data is all in there. I don't even know the skill level of the person on the other end. If he's young and has little or no experience with apple devices, he may be in for some trouble. Anyone have an idea on what I should do? --- Post Merged, Mar 21, 2018 --- I'm thinking help the new user just connect to iTunes in recovery mode and erase it? That seems ways after than having her reset passwords on her account and giving him the screen password. For some reason I was thinking "find my iPod" would keep him from even restoring with iTunes.