Deactivate Screen Sharing with Apple Support

[olfab]

Dear all,

Apple Support initiated screen sharing with my MacBook running 10.14.4 event though no checkbox in Preference -> Sharing is checked. Didn't find anything so far.

How is this possible?
How to stop this?

Best regards,
Fabian

 

[NoBoMac]

Screen Sharing via Message?

https://support.apple.com/guide/messages/screen-sharing-icht11883/mac

To take back control of your screen—but still let the other person view it—click the Screen Sharing button in the menu bar, then choose “Allow [name] to control my screen” to remove the checkmark.

 

[olfab]

No. We were on the phone and he asked if he may have a look on my screen. Then a confirmation dialog popped up on my screeen. I would feel much more comfortable if this service would be deactivated at all.

 

[leventozler]

Open 'Screen Sharing' app (via spotlight) go to Preferences > Blocked Users > uncheck 'Allow screen sharing requests from'

 

[olfab]

Thank you! There are some interesting apps in the folder where "Screen Sharing" resides in.

 

[Dr. Stealth]

All you have to do is say NO when asked if they can look at your screen. Or, don't confirm in the dialog. Otherwise you are giving them permission. Simple.

 

[olfab]

I understand your point. But I am more comfortable if services I usually do not need do not run since it is more difficult to exploit a not running service. Try to harden the MacBook at least a little.