Deactivating Find My Phone

[tank!]

I was told that the carrier can deactivate Find My Phone on a company-owned phone used by a former employee who left his iCloud credentials on the device. Is this true?

 

[C DM]

Doesn't seem like it. It's possible Apple might be of some help when dealing with company phones given that there's perhaps some corporate representative and all the appropriate records of purchase/ownership, but even that isn't necessarily a given.

 

[Gav2k]

The 'carrier' can't do anything but block and unblock the imei. As for Apple unlocking a phone again that's sketchy at best and no one can really answer.

 

[jr866gooner]

Your employer has to provide proof of ownership and purchase to Apple before they will cooperate.

 

[steve62388]

Check the features of Profile Manager in OS X Server.

 

[Rigby]

I was told that the carrier can deactivate Find My Phone on a company-owned phone used by a former employee who left his iCloud credentials on the device. Is this true?

The carrier can't do anything. The employer can bypass the activation lock *if* the device is supervised using MDM before it's handed out to the employee. If the device is unsupervised, bypassing activation lock is not possible. See here for some pointers.