Deactivating Find My Phone

Discussion in 'iOS 8' started by tank!, Aug 21, 2015.

  1. tank! macrumors newbie

    Nov 21, 2011
    I was told that the carrier can deactivate Find My Phone on a company-owned phone used by a former employee who left his iCloud credentials on the device. Is this true?
  2. C DM macrumors Westmere

    Oct 17, 2011
    Doesn't seem like it. It's possible Apple might be of some help when dealing with company phones given that there's perhaps some corporate representative and all the appropriate records of purchase/ownership, but even that isn't necessarily a given.
  3. Gav2k macrumors G3


    Jul 24, 2009
    The 'carrier' can't do anything but block and unblock the imei. As for Apple unlocking a phone again that's sketchy at best and no one can really answer.
  4. jr866gooner macrumors 65816


    Aug 24, 2013
    Your employer has to provide proof of ownership and purchase to Apple before they will cooperate.
  5. steve23094 macrumors 68020


    Apr 23, 2013
    Check the features of Profile Manager in OS X Server.
  6. Rigby macrumors 601

    Aug 5, 2008
    San Jose, CA
    The carrier can't do anything. The employer can bypass the activation lock *if* the device is supervised using MDM before it's handed out to the employee. If the device is unsupervised, bypassing activation lock is not possible. See here for some pointers.

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