iPad Dead iPad?

Discussion in 'iPad' started by SonicSoundVW, Apr 23, 2015.

  1. SonicSoundVW macrumors regular

    Jul 22, 2014
    Michigan, USA
    Ok, so I'm sure this dead horse has been beaten pretty badly but i thought i would see if you guys can help. Mom plugged in her iPad Air before bed, woke up and it wont respond. Tried both PC and MAC. and different charging cables. PC windows 8 says "Unknown USB Device (Device Descriptor Request Failed) (Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed. The MacBook Does nothing. iTunes won't recognize it or notice it on either OS. Holding power button doesn't work, holding home and power button doesn't work, holding home button while plugging in to computer doesn't work, just a black screen.

    Anybody have any other ideas?

    Its pretty upsetting that a 600$ device that never leaves the couch, let alone the house would just up and die like this.
  2. HarryWarden macrumors 6502a

    Oct 27, 2012
    How long has she had it? Does she have AppleCare? If she either has AppleCare or has had it for less than a year, Apple will replace it.
  3. Closingracer macrumors 68040

    Jul 13, 2010
    If you have had it longer then a year and don't have apple care they will charge you to fix it for around $200-300 dollars?
  4. SonicSoundVW thread starter macrumors regular

    Jul 22, 2014
    Michigan, USA
    its been over a year and no apple care, went to look it up and she didn't even register it, now I'm mad for 2 reasons. She's switching to android. Her 5C or 4C or whatever is always being a POS and now this happened. Unbelievable. she's probably getting an android phone now as well. Thanks apple, your "superior products" are are really shining. keep up the good work...
  5. canuckRus macrumors 6502a


    May 18, 2014
    Depending on credit card used perhaps Apple warranty is extended an extra year?
  6. im_to_hyper macrumors 65816


    Aug 25, 2004
    Glendale, California, USA
    I agree with canuckus -- if she used a MasterCard or a different credit card, then a lot of times the warranty is extended.

    And the 4S is a 4 year old phone if that is what you are talking about -- I'm sure the HTC Evo 4G would also be a "POS" to use. :)
  7. Bananas Ananas macrumors regular

    Bananas Ananas

    Apr 30, 2015
    Does disk utility on the Macbook recognize the iPad? If it does, then you could use disk utility to wipe it and see what happens when you connect to iTunes afterwards.
  8. becneel macrumors member


    May 9, 2015
    Bad luck ..... You will have to try the Apple Store and see what they say.

    Sounds like the hardware shorted out.

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7 April 23, 2015