iPad Dead iPad?

[SonicSoundVW]

Ok, so I'm sure this dead horse has been beaten pretty badly but i thought i would see if you guys can help. Mom plugged in her iPad Air before bed, woke up and it wont respond. Tried both PC and MAC. and different charging cables. PC windows 8 says "Unknown USB Device (Device Descriptor Request Failed) (Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed. The MacBook Does nothing. iTunes won't recognize it or notice it on either OS. Holding power button doesn't work, holding home and power button doesn't work, holding home button while plugging in to computer doesn't work, just a black screen.

Anybody have any other ideas?

Its pretty upsetting that a 600$ device that never leaves the couch, let alone the house would just up and die like this.

 

[HarryWarden]

How long has she had it? Does she have AppleCare? If she either has AppleCare or has had it for less than a year, Apple will replace it.

 

[Closingracer]

If you have had it longer then a year and don't have apple care they will charge you to fix it for around $200-300 dollars?

 

[SonicSoundVW]

its been over a year and no apple care, went to look it up and she didn't even register it, now I'm mad for 2 reasons. She's switching to android. Her 5C or 4C or whatever is always being a POS and now this happened. Unbelievable. she's probably getting an android phone now as well. Thanks apple, your "superior products" are are really shining. keep up the good work...

 

[canuckRus]

its been over a year and no apple care, went to look it up and she didn't even register it, now I'm mad for 2 reasons. She's switching to android. Her 5C or 4C or whatever is always being a POS and now this happened. Unbelievable. she's probably getting an android phone now as well. Thanks apple, your "superior products" are are really shining. keep up the good work...

Depending on credit card used perhaps Apple warranty is extended an extra year?

 

[im_to_hyper]

its been over a year and no apple care, went to look it up and she didn't even register it, now I'm mad for 2 reasons. She's switching to android. Her 5C or 4C or whatever is always being a POS and now this happened. Unbelievable. she's probably getting an android phone now as well. Thanks apple, your "superior products" are are really shining. keep up the good work...

I agree with canuckus -- if she used a MasterCard or a different credit card, then a lot of times the warranty is extended.

And the 4S is a 4 year old phone if that is what you are talking about -- I'm sure the HTC Evo 4G would also be a "POS" to use.

 

[Bananas Ananas]

Does disk utility on the Macbook recognize the iPad? If it does, then you could use disk utility to wipe it and see what happens when you connect to iTunes afterwards.

 

[becneel]

Bad luck ..... You will have to try the Apple Store and see what they say.

Sounds like the hardware shorted out.