iPhone X Dead iPhone X: Repair worthwhile?

Discussion in 'iPhone' started by bitsquare, Oct 20, 2018.

  1. bitsquare macrumors newbie

    Joined:
    Oct 20, 2018
    #1
    My iPhone X suddenly went black while being used and plugged into a power source. It can no longer be booted since and does not show up in iTunes when connected. Hard reboot does not work, and it failed a current checker test at the Apple Store. It gets warm (but not hot) when connected to a power source. No water or drop damage.

    It is worthwhile trying to repair to attempt to recover data that was not backed up?
     
  2. jenag145 macrumors regular

    Joined:
    Jul 31, 2017
    #2
    Did they say it can be repaired and guaranteed? What’s the cost?
     
  3. Thai macrumors 65816

    Thai

    Joined:
    Feb 2, 2016
    Location:
    Colorado
    #3
    Just bring to Apple Store and have it check out. It’s free even out of warranty unless they need to replace/repair hardware.
     
  4. bitsquare thread starter macrumors newbie

    Joined:
    Oct 20, 2018
    #4
    Apple says they will not repair it, only replace it (for policy reasons), but they do not take a position on whether it would be possible to repair. I understand from other sources that a failed current checker test may have several causes, and I would hate to lose my data just because of a failed Lightning port or failed battery (rather than something more serious like a failed CPU or memory chip).
     
  5. AppleB macrumors 6502a

    AppleB

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    Oct 18, 2011
    #5
    Aren’t you backed up to iCloud?
     
  6. bitsquare thread starter macrumors newbie

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    Oct 20, 2018
    #6
    Nope, and my last local backup is several weeks old, since I did not have access to my computer for a while.
     
  7. nviz22 macrumors 603

    nviz22

    Joined:
    Jun 24, 2013
    #7
    If the data is valuable, then you have no choice but to repair it. If the data is not as valuable as a replacement device, then get the replacement device.
     
  8. bitsquare thread starter macrumors newbie

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    Oct 20, 2018
    #8
    I will happily repair it if there is a chance that data might be recovered that way. But it sounds as if a failed CPU or memory chip would make data recovery basically impossible. So it seems as if the only way it would work is if the problem lies with the battery or the Lightning port.

    The Apple Store has indicated that I can attempt to have the phone repaired by a non-authorized service and still get a replacement if all the original parts are in place.
     
  9. nviz22 macrumors 603

    nviz22

    Joined:
    Jun 24, 2013
    #9
    Well, if they can be more candid with you with the diagnostic, that definitely could help limit it down to a minor issue or a major one.
     
  10. bitsquare thread starter macrumors newbie

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    Oct 20, 2018
    #10
    Apple Stores only do one test (current checker), which does not narrow down the possible causes. They are apparently not authorized to open up the iPhone X to make further tests.
     
  11. nviz22 macrumors 603

    nviz22

    Joined:
    Jun 24, 2013
    #11
    You may have to visit UBreakIFix or another authorized retailer to see what they can diagnose. But all signs seem to be pointing to get a replacement device because it's tougher to go without a phone than it is to use an app to reload previous data if it's a 3rd party app. Some apps, like Robinhood, could just refresh your portfolio onto a new product and you can buy/sell financial securities and cryptocurrencies right there.
     
  12. Absrnd macrumors 6502a

    Absrnd

    Joined:
    Apr 15, 2010
    Location:
    Flatland
    #12
    - Bring it to an Apple store, get replacement loose your data, but have functioning iPhone
    - have it repaired (non Apple), get a functioning iPhone, for how long ?, still probably loose your data.
    - repair yourself, could still be broken, or even more broken, iphone that Apple will never replace, and loose all your data.

    Take your pick :)

    Your data is seems not importand to you, or you would have made a regular backup, or is there data on th iPhone, you don't want to be seen by others ;)
     
  13. bitsquare thread starter macrumors newbie

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    Oct 20, 2018
    #13
    That seems to summarize the situation.
     
  14. jenag145 macrumors regular

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    Jul 31, 2017
    #14
    I say replace it if it’s not important..... honestly it looks like it’s a obvious answer and still unsure if the repairs will even fix it
     
  15. Renho macrumors 68000

    Renho

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    Sep 15, 2014
    Location:
    SR, CA
    #15
    Who doesn’t backup to iCloud in this day and age!? :D
     
  16. bitsquare thread starter macrumors newbie

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    Oct 20, 2018
    #16
    Paranoiacs like myself...
     
  17. Renho macrumors 68000

    Renho

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    Sep 15, 2014
    Location:
    SR, CA
    #17
    You know Apple is really big on privacy right!?
     
  18. bitsquare thread starter macrumors newbie

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    Oct 20, 2018
    #18
    As I said, paranoiacs like myself... :p
     
  19. Renho macrumors 68000

    Renho

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    Sep 15, 2014
    Location:
    SR, CA
    #19
    Well now you know why you should use iCloud.
     
  20. Jordan921 macrumors 601

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #20
    Take your losses and just have Apple replace it.
     
  21. arazeleternal macrumors newbie

    arazeleternal

    Joined:
    May 17, 2016
    #21
    Normally I’m paranoid when it comes to my data as well. Use VPN, encryption, etc. I feel like Apple is pretty trustworthy though so I don’t have an issue with backing up to their servers.
     
  22. FreakinEurekan macrumors 68040

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #22
    That's... not why you'd be losing your data. It's your lack of a backup that will cause data loss.
     
  23. Pez555 macrumors 68020

    Pez555

    Joined:
    Apr 18, 2010
    #23
    Aren’t you within 12 months warranty? They should fix/replace the phone for free if it is undamaged....
     
  24. AppleB macrumors 6502a

    AppleB

    Joined:
    Oct 18, 2011
    #24
    Yup if it’s not backed up it doesn’t exist.
     
  25. NoBoMac macrumors 68020

    NoBoMac

    Joined:
    Jul 1, 2014
    #25
    Me as well. Do not want to deal with iCloud storage subscription.

    But do iTunes backup once a week. Nothing irreplaceable on the phone, so, no big deal if backup is a week old (files and some app data in Dropbox; iCloud for contacts, Keychain, calendar etc; no sole copy "important" pics on phone).
     

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25 October 20, 2018