Dead keys on brand new Apple smart keyboard.

Discussion in 'iPad Accessories' started by mzsigler, Jun 21, 2017.

  1. mzsigler macrumors regular

    Joined:
    May 14, 2015
    #1
    I received my 10.5" apple smart keyboard from B&H photo yesterday and it works great, except it won't type a " < " or a " ' ". The other characters on those keys work by either pressing shift or not pressing shift. But those don't. Is there any chanve this is a bug with iOS 11 beta? If not, will the local apple store replace it even if it was bought elsewhere?
     
  2. Relentless Power macrumors Core

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    If you return it, You will have to make the return through B&H Photo, being it was purchase directly through them. B&H Photo has good customer service and they will Rectify it.

    Otherwise, if you are outside B&H Photo's return period, Apple will issue you a replacement Keyboard, as it should be under warranty.
     
  3. mzsigler thread starter macrumors regular

    Joined:
    May 14, 2015
    #3
    Yeah I just got it a day ago, I was just wondering if Apple would replace it as opposed to having to send it in. I might see if B and H will send me a replacement then let me send the defective one in when I receive it. Also in typing this comment I just noticed the Ampersand doesn’t work either.
    --- Post Merged, Jun 21, 2017 ---
    And now I fixed it. Under settings > Keyboards > Hardware keyboard, it was set to “Automatic”, I changed it to “US” and now I have all the stuff that was not working.

    All of my other other stuff is set to US and I am actually in the US and have no other languages installed, so I don't know what was causing it, but now everything works. <<<<&&&&’’’’’’
     

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