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Dead MacBook Air advice

C

craigmadge

macrumors newbie
Original poster
Jun 6, 2015
28
1
hi

Had a 2014 MacBook Air for 4 years now. Always worked ok then the other day I opened the lid and nothing. I had been using it 2 hours before and everything had been fine. I tried the power button and nothing. I plugged the power cable in and it lit up amber, after a few minutes green. Still nothing from the MacBook.

I’ve tried all the combinations of buttons and power presses as advised online and through Apple chat and nothing. It’s like it’s a brick, no fan spinning etc.

I’ve got it booked in at my local Apple store to look at.

Few questions

1. Any idea what’s wrong?
2. Will they diagnose it there and then?
3. Would they send it away for free?

Obviously a few unknowns so any comment is appreciated.

Thanks.
 
Try this: remove the bottom cover, disconnect the battery from the logic board, replace bottom cover without inserting screws, connect the charger, don't touch the Macbook and, hopefully, it will boot up on its own. If you get to the desktop, it will be laggy since the battery is not connected.

If the Macbook boots to the desktop, shut down, reconnect battery, perform a SMC and NVRAM reset, reassemble the Macbook.

The Apple store will probably say you need a new logic board based on my experience with past Macbooks I have purchased from people as a "parts machine".
 
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apple products have been operating very weird and strange things have happened with all my products except the ipad from 2017, i would just do what Audit13 stated and just keep trying to use the airbook like nothing happened. all your usb device are unplugged?
 
Audit13 said:
Try this: remove the bottom cover, disconnect the battery from the logic board, replace bottom cover without inserting screws, connect the charger, don't touch the Macbook and, hopefully, it will boot up on its own. If you get to the desktop, it will be laggy since the battery is not connected.

If the Macbook boots to the desktop, shut down, reconnect battery, perform a SMC and NVRAM reset, reassemble the Macbook.

The Apple store will probably say you need a new logic board based on my experience with past Macbooks I have purchased from people as a "parts machine".
Click to expand...

Do you know what screwdriver size I need?
[doublepost=1542292959][/doublepost]
phunigai said:
apple products have been operating very weird and strange things have happened with all my products except the ipad from 2017, i would just do what Audit13 stated and just keep trying to use the airbook like nothing happened. all your usb device are unplugged?
Click to expand...

No usbs plugged in
 
Just make an appointment at an Apple Store. They can diagnose it but probably the repair cost will be more than worth it;)

To see if its the display you can attach an external one...
 
maerz001 said:
Just make an appointment at an Apple Store. They can diagnose it but probably the repair cost will be more than worth it;)

To see if its the display you can attach an external one...
Click to expand...

More than worth it. Or more than it’s worth?
 
Audit13 said:
Try this: remove the bottom cover, disconnect the battery from the logic board, replace bottom cover without inserting screws, connect the charger, don't touch the Macbook and, hopefully, it will boot up on its own. If you get to the desktop, it will be laggy since the battery is not connected.

If the Macbook boots to the desktop, shut down, reconnect battery, perform a SMC and NVRAM reset, reassemble the Macbook.

The Apple store will probably say you need a new logic board based on my experience with past Macbooks I have purchased from people as a "parts machine".
Click to expand...
Hi I disconnected the battery and closed the back. Plugged in the power and nothing is happening. Still dead???
 
Audit13 said:
Remove the ssd and wifi card and try again?

Any signs of blown fuses, capacitors, or resistors? Moisture damage?
Click to expand...

Still nothing ‍♂️ it doesn’t look damaged but I’m not an expert. Taking it in tomorrow so il see what they say
 
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