Dead MacBook Air advice

craigmadge

macrumors newbie
Original poster
Jun 6, 2015
27
1
hi

Had a 2014 MacBook Air for 4 years now. Always worked ok then the other day I opened the lid and nothing. I had been using it 2 hours before and everything had been fine. I tried the power button and nothing. I plugged the power cable in and it lit up amber, after a few minutes green. Still nothing from the MacBook.

I’ve tried all the combinations of buttons and power presses as advised online and through Apple chat and nothing. It’s like it’s a brick, no fan spinning etc.

I’ve got it booked in at my local Apple store to look at.

Few questions

1. Any idea what’s wrong?
2. Will they diagnose it there and then?
3. Would they send it away for free?

Obviously a few unknowns so any comment is appreciated.

Thanks.
 

Audit13

macrumors 601
Apr 19, 2017
4,386
1,103
Toronto, Ontario, Canada
Try this: remove the bottom cover, disconnect the battery from the logic board, replace bottom cover without inserting screws, connect the charger, don't touch the Macbook and, hopefully, it will boot up on its own. If you get to the desktop, it will be laggy since the battery is not connected.

If the Macbook boots to the desktop, shut down, reconnect battery, perform a SMC and NVRAM reset, reassemble the Macbook.

The Apple store will probably say you need a new logic board based on my experience with past Macbooks I have purchased from people as a "parts machine".
 
  • Like
Reactions: phunigai

phunigai

Suspended
Nov 12, 2018
193
187
apple products have been operating very weird and strange things have happened with all my products except the ipad from 2017, i would just do what Audit13 stated and just keep trying to use the airbook like nothing happened. all your usb device are unplugged?
 

craigmadge

macrumors newbie
Original poster
Jun 6, 2015
27
1
Try this: remove the bottom cover, disconnect the battery from the logic board, replace bottom cover without inserting screws, connect the charger, don't touch the Macbook and, hopefully, it will boot up on its own. If you get to the desktop, it will be laggy since the battery is not connected.

If the Macbook boots to the desktop, shut down, reconnect battery, perform a SMC and NVRAM reset, reassemble the Macbook.

The Apple store will probably say you need a new logic board based on my experience with past Macbooks I have purchased from people as a "parts machine".
Do you know what screwdriver size I need?
[doublepost=1542292959][/doublepost]
apple products have been operating very weird and strange things have happened with all my products except the ipad from 2017, i would just do what Audit13 stated and just keep trying to use the airbook like nothing happened. all your usb device are unplugged?
No usbs plugged in
 

maerz001

macrumors 65816
Nov 2, 2010
1,317
972
Just make an appointment at an Apple Store. They can diagnose it but probably the repair cost will be more than worth it;)

To see if its the display you can attach an external one...
 

craigmadge

macrumors newbie
Original poster
Jun 6, 2015
27
1
Just make an appointment at an Apple Store. They can diagnose it but probably the repair cost will be more than worth it;)

To see if its the display you can attach an external one...
More than worth it. Or more than it’s worth?
 

craigmadge

macrumors newbie
Original poster
Jun 6, 2015
27
1
Try this: remove the bottom cover, disconnect the battery from the logic board, replace bottom cover without inserting screws, connect the charger, don't touch the Macbook and, hopefully, it will boot up on its own. If you get to the desktop, it will be laggy since the battery is not connected.

If the Macbook boots to the desktop, shut down, reconnect battery, perform a SMC and NVRAM reset, reassemble the Macbook.

The Apple store will probably say you need a new logic board based on my experience with past Macbooks I have purchased from people as a "parts machine".
Hi I disconnected the battery and closed the back. Plugged in the power and nothing is happening. Still dead???
 

craigmadge

macrumors newbie
Original poster
Jun 6, 2015
27
1
Remove the ssd and wifi card and try again?

Any signs of blown fuses, capacitors, or resistors? Moisture damage?
Still nothing ‍♂ it doesn’t look damaged but I’m not an expert. Taking it in tomorrow so il see what they say