Hi - Am extremely helpful for any suggestions of how to go forward! Here's my situation: MacBook Pro - Early 2011 Was watching a TV-show yesterday on my MacBook, when it suddenly shut down (without warning me of the battery needing recharging). I plugged in the charger and restarted the computer, and it wouldn't get past the loading screen (white screen with the apple logo in the middle, and a loading progress bar at the bottom). Before the progress bar was complete, it just switched off again. I tried this a couple more times, and the exact same thing happened. I then called apple support, where I was told to press command+R, select disk utility, select "verify disk" (where an issue was found) and then select "repair disk", which it was unable to do. I was told to get a clear external hard drive. I got one this morning (1 TB), called apple repair again, and they told me to insert the external hard drive, press command+r when restarting and from the Utilities menu select "Reinstall". I tried to do this, but it didn't work (I made sure to connect to WiFi). I now have an appointment at the Apple Store on Tuesday, but I was wondering if anyone has any tips on how I might be able to save data from the hard drive? I haven't backed up for two years (learned my lesson now), but I have been researching, and have seen that it may be possible. Any tips would be much appreciated. Additional info - My cursor had been acting up a lot for the past month, to the point that I got a mouse (which worked perfectly). It now looks like the battery has been expanding (which I figured out now after researching), because my touchpad seems to be pushed up from the inside, and the area around it seems to be pushed up as well. Only on the left side though, in the area below the keyboard. So basically from the middle of the touchpad to the left/bottom end of the keyboard. Could this have something to do with my problems?