Dead Macbook Screen

Discussion in 'Mac Basics and Help' started by thewhitehart, Nov 11, 2007.

  1. thewhitehart macrumors 6502a


    Jul 9, 2005
    The town without George Bailey
    I was so excited when my new macbook came on Thursday. Figures I would get a lemon with a dead screen.

    At first I thought it was a sleep issue. I reset the PRAM, etc. Well, tonight in good light, I notice that the screen is there, it's only not back lit at all.

    It'll turn on once in about twenty resets, plugged in or not. My question is, when I call apple, do I get a brand new macbook, or will they ask me to send it in for repair? I'd much rather a new one than one of their shoddy ones repaired.

    And all my data is on it, and I have to send it back. That pisses me off! :mad:
  2. duyvan82 macrumors member

    Oct 25, 2007
    Sydney, Australia
    you will most likely get a replacement (a new one), given you just received it last thursday.
    My macbook had some problem (mostly cosmetic) with its keyboard a week after I got it, they happily replaced it with a brand new one, no question asked.

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