dead (macbook)?

Discussion in 'Mac Basics and Help' started by Ha ze, Apr 8, 2007.

  1. Ha ze macrumors regular

    Jul 30, 2006
    When I start my MacBook, and it tries to boot instead of giving me the Apple icon, i get a folder icon with a question mark in it....

    is my computer dead?
  2. SilentPanda Moderator emeritus


    Oct 8, 2002
    The Bamboo Forest
    That means it cannot find the OS. Have you installed Bootcamp recently?

    I'm assuming it doesn't boot into the OS correct?
  3. Mitthrawnuruodo Moderator emeritus


    Mar 10, 2004
    Bergen, Norway
    It could also be a dead HD, which seems to be an alarmingly frequent fault with the MacBooks...

    If you don't get any bootable devices up when booting up whilst holding down the option (alt) jey, then try and boot from the restore disks that came with your MacBook, and use Disk Utility to verify and repair the disk (if it's not completely dead, in which case it's a warranty case, and you should get Apple to replace the disk).

    Hopefully this question doesn't come too late: You do have backup, right?
  4. FocusAndEarnIt macrumors 601


    May 29, 2005
    What have you done to it recently? How about this: hold option while booting, and select the Macintosh HD. Your Mac is certainly not dead, the worst case scenario is that your drive is dead, which is doubtful. How about booting your MacBook up with the disks, and seeing if the drive is there under Disk Utility, run a test, make sure everything is okay.

    Another thing... turn it on and let it sit, while it shows that question mark, it is looking for an OS. If it doesn't find one in about 5 minutes, try the other suggestions. If the drive is okay and it can't find the drive, reinstall the OS.

    Wait, do you have another Mac? FireWire Target Disk Mode the MacBook and get your data off there to another Mac.
  5. Ha ze thread starter macrumors regular

    Jul 30, 2006
    lol I wish

    I do have another Mac, but no FireWire.

    if i reinstall OS X I'm gonna loose everything i had saved on here right?
    The only thing i REALLY care about is my iTunes library... i had purchased quite a few things and i don't want to loose them.
  6. apb3 macrumors regular


    Aug 16, 2006
    PTSD therapy
    If you reinstall, yes. You will lose anything on the drive.

    But... try to boot from the original disks first. Try to repair the HD using disk utility.

    And. what model; is yuorr other mac? Are you sure it doesn't have firewire?
  7. Ha ze thread starter macrumors regular

    Jul 30, 2006
    the other mac is a mini, but i don't have the cords
    on the phone with apple help... trying do do some disk utility thing

    ** would not gather disk information - trying again **
  8. Ha ze thread starter macrumors regular

    Jul 30, 2006
    when i run the disk utility, it doesn't appear that my harddrive is mounting??

    i have two things on the left:

    4.7 GB MATSHITADVD-...
    Mac OS X Install Disc 1

    Apple store will be getting a visit tomorrow.
  9. Ha ze thread starter macrumors regular

    Jul 30, 2006
    just to let everyone know, it was the hard drive that died

    Apple replaced it free of charge

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