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yth

macrumors member
Original poster
Jun 17, 2012
95
0
i found a dead pixel on my mbpr screen while watching a movie. is it ok to take this to the genius bar? or do you think i'm being unreasonable?
 

vaugha

macrumors 6502a
Nov 3, 2011
611
204
My most recent rmbp developed stuck pixel clusters after 2 months and took it in and got a replacement. You paid premium for your laptop, you deserve premium product. Take it in. They shouldn't give you trouble in replacing the display once you can show them the dead pixel.
 

mikeheenan

macrumors 6502
Aug 8, 2007
303
5
I have the same issue. I took mine in today, and the Genius wouldn't help me, I guess there is a minimum amount of pixels gone bad before it can be replaced. He did suggest to call apple care and see if they'd help out.
 

Dark Void

macrumors 68030
Jun 1, 2011
2,614
478
Not unreasonable, as any amount of dead pixels is unacceptable, not to mention it could get worse.
 
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