dead pixel after 1 week on mbpr

Discussion in 'MacBook Pro' started by yth, Oct 6, 2012.

  1. yth macrumors member

    Joined:
    Jun 17, 2012
    #1
    i found a dead pixel on my mbpr screen while watching a movie. is it ok to take this to the genius bar? or do you think i'm being unreasonable?
     
  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
  3. vaugha macrumors regular

    Joined:
    Nov 3, 2011
    #3
    My most recent rmbp developed stuck pixel clusters after 2 months and took it in and got a replacement. You paid premium for your laptop, you deserve premium product. Take it in. They shouldn't give you trouble in replacing the display once you can show them the dead pixel.
     
  4. mikeheenan macrumors 6502

    Joined:
    Aug 8, 2007
    #4
    I have the same issue. I took mine in today, and the Genius wouldn't help me, I guess there is a minimum amount of pixels gone bad before it can be replaced. He did suggest to call apple care and see if they'd help out.
     
  5. Dark Void macrumors 68030

    Dark Void

    Joined:
    Jun 1, 2011
    Location:
    Cimmerian End
    #5
    Not unreasonable, as any amount of dead pixels is unacceptable, not to mention it could get worse.
     

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