Dead Pixel iPad replacement?

Discussion in 'iPad' started by thompson11, Mar 23, 2011.

  1. thompson11 macrumors member

    Joined:
    Oct 12, 2009
    #1
    Just picked up a Verizon iPad 2 at Target, and it has a sad little dead pixel that's located about 1/4 from the top center of the screen.

    Has anyone had experience with Apple doing a replacement? If I brought it to a genius bar tomorrow would they just swap it out?

    Also, does anyone know how they will/could transfer my Verizon service that I just paid for to the replacement?
     
  2. iPhone1 macrumors 65816

    iPhone1

    Joined:
    Apr 2, 2010
    Location:
    San Diego, CA
    #2
    I had my Verizon iPad 2 replaced at the Apple Store. Since you bought it from Target they can only swap it with a replacement iPad and not a NIB one.

    They will look at it, see the dead pixel and initiate a swap. Once you swap it, you cannot return it to Target or even Apple. From that point on you can only exchange it if future problems arise.

    I highly recommend taking it out of the box and inspecting the new iPad 2 before signing anything.
     
  3. thompson11 thread starter macrumors member

    Joined:
    Oct 12, 2009
    #3
    Had you activated your service yet? Were they able to transfer it?
     
  4. seanpholman macrumors regular

    Joined:
    Jul 2, 2007
    Location:
    Huntington Beach, Ca
    #4
    You can register it then take the product to an Apple Store for warranty. No different than if you bought the iPhone at AT&T and had a warranty concern. Just make a Genius appt. first.

    --Sean
     

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