Dead pixel killing me!

[Applefanboy8153]

Hi, I got a new MacBook Pro retina display, 13 (Early 2013) in march. I have noticed a dead pixel that sits right in middle of the screen. I thought it was just a dust particle at first, but when i took a screenshot, it shows up on that too. I want to conform that it is a hardware issue before taking it too apple, please help.

 

[Switchback666]

Damm retina mb looks sharp

 

[Che Castro]

I don't see it can you put a red circle around it

 

[justperry]

Hi, I got a new MacBook Pro retina display, 13 (Early 2013) in march. I have noticed a dead pixel that sits right in middle of the screen. I thought it was just a dust particle at first, but when i took a screenshot, it shows up on that too. I want to conform that it is a hardware issue before taking it too apple, please help.
View attachment 409513

If you take a screenshot and it shows it there it means you DO NOT have a dead pixel, more like GPU related.

Reason I say this, your eyes are seeing the screen and it's pixels, the screenshot is taken from the GPU output, NOT from the screen itself.

Don't see it either in screenshot.

 

[Zeov]

Did you just upload a screendump of a dead pixel?


sigh..


the reason you can see it on the picture is because your screen still has a dead pixel.

lol

 

[maflynn]

OP, take a picture of the image, since the dead pixel is on your machine, a screen shot will not depict it as it does not capture the dead pixel.

If the dead pixel is bothering that much and its within the return period, exchange the laptop. You either need to learn to live with it, or exchange it.

 

[LeeM]

take it to apple, theyre replacing my entire top lid and screen for a single dead pixel. mine non retina though so its maybe more noticeable than yours?

 

[Queen6]

The guy`s asking for a little help boys, wouldn't hurt to oblige...

OP you will need to take your MBP to Apple, as it`s likely a hardware issue and only Apple can resolve this.

 

[maflynn]

[MOD NOTE]
as Queen6 stated lets not attack or insult the member. He's asking for help so lets provide the help without any comments about his posting of a screen shot.

 

[macalec]

If the screen shot showed the missing spot as well, then it is most likely a graphics issue. I would take it to the Apple Store, especially since it is so new. This might lead to more issues with the graphics card.

 

[koulmj]

well but this does indicate that it's dead pixal, a physical problem with the Screen not something going on in the software. i would try to return/exchange

 

[jypatl]

Go ahead and take it in. I did it with my retina and they fixed it the next day.

 

[TC400]

Mine had one dead pixel last night. Apples policy that is has to be more than one. But they replaced mine.

 

[aman20177]

.

 

[TC400]

I've had 1 dead pixel for awhile. Its just not noticable. Unless yours is in the middle of the screen that would suck.

Mine was quite noticeable and I tried to get it out of there but I couldn't.