Dead pixel killing me!

Discussion in 'MacBook Pro' started by Applefanboy8153, Apr 25, 2013.

  1. Applefanboy8153 macrumors regular

    Joined:
    Sep 3, 2012
    #1
    Hi, I got a new MacBook Pro retina display, 13 (Early 2013) in march. I have noticed a dead pixel that sits right in middle of the screen. I thought it was just a dust particle at first, but when i took a screenshot, it shows up on that too. I want to conform that it is a hardware issue before taking it too apple, please help.
    Screen Shot 2013-04-25 at 1.11.12 PM.png
     
  2. Switchback666 macrumors 68000

    Switchback666

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    SXM
  3. Che Castro macrumors 603

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    May 21, 2009
    #3
    I don't see it can you put a red circle around it
     
  4. justperry macrumors 604

    justperry

    Joined:
    Aug 10, 2007
    Location:
    In the core of a black hole.
    #4
    If you take a screenshot and it shows it there it means you DO NOT have a dead pixel, more like GPU related.

    Reason I say this, your eyes are seeing the screen and it's pixels, the screenshot is taken from the GPU output, NOT from the screen itself.

    Don't see it either in screenshot.
     
  5. Zeov macrumors 6502a

    Zeov

    Joined:
    Apr 1, 2011
    Location:
    Odense
    #5
    Did you just upload a screendump of a dead pixel?


    sigh..


    the reason you can see it on the picture is because your screen still has a dead pixel.

    lol
     
  6. maflynn Moderator

    maflynn

    Staff Member

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    May 3, 2009
    Location:
    Boston
    #6
    OP, take a picture of the image, since the dead pixel is on your machine, a screen shot will not depict it as it does not capture the dead pixel.

    If the dead pixel is bothering that much and its within the return period, exchange the laptop. You either need to learn to live with it, or exchange it.
     
  7. LeeM macrumors 6502a

    Joined:
    Jan 1, 2012
    #7
    take it to apple, theyre replacing my entire top lid and screen for a single dead pixel. mine non retina though so its maybe more noticeable than yours?
     
  8. Queen6 macrumors 603

    Queen6

    Joined:
    Dec 11, 2008
    Location:
    Enjoying Better Things
    #8
    The guy`s asking for a little help boys, wouldn't hurt to oblige...

    OP you will need to take your MBP to Apple, as it`s likely a hardware issue and only Apple can resolve this.
     
  9. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
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    Boston
    #9
    [MOD NOTE]
    as Queen6 stated lets not attack or insult the member. He's asking for help so lets provide the help without any comments about his posting of a screen shot.
     
  10. macalec macrumors 6502

    Joined:
    Mar 12, 2012
    #10
    If the screen shot showed the missing spot as well, then it is most likely a graphics issue. I would take it to the Apple Store, especially since it is so new. This might lead to more issues with the graphics card.
     
  11. koulmj, Apr 25, 2013
    Last edited by a moderator: Apr 26, 2013

    koulmj macrumors 6502

    Joined:
    Mar 18, 2013
    #11
    well but this does indicate that it's dead pixal, a physical problem with the Screen not something going on in the software. i would try to return/exchange
     
  12. jypatl macrumors newbie

    Joined:
    Jun 12, 2012
    #12
    Go ahead and take it in. I did it with my retina and they fixed it the next day.
     
  13. TC400 macrumors 6502a

    TC400

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    Apr 20, 2010
    Location:
    Pittsburgh, Pennsylvania
    #13
    Mine had one dead pixel last night. Apples policy that is has to be more than one. But they replaced mine.
     
  14. aman20177, Apr 26, 2013
    Last edited: Sep 21, 2017 at 12:08 AM
  15. TC400 macrumors 6502a

    TC400

    Joined:
    Apr 20, 2010
    Location:
    Pittsburgh, Pennsylvania
    #15
    Mine was quite noticeable and I tried to get it out of there but I couldn't.
     

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